The Departure Hall is located at Level 3 of Main Terminal Building at the klia2 airport.

The klia2 Departure Hall accommodates check in and luggage drop counters, various food & services shop, waiting area, public concourse before your pass the immigration counters, customs counters, and security check counters for Domestic or International Departures.


The Arrival Hall is located at Level 2 of the same Main Terminal Building.


Layout Plan of Departure Hall

After passing through the gateway@klia2 mall, you will be entering the public concourse of the Departure Hall located at Level 3 of the Main Terminal Building.

Layout plan of klia2 Departure Hall
Layout Plan of Departure Hall


Overview of Departure Hall

Upon entering the public concourse, you will be greeted with a big giant overhead monitor displaying most recent flight status and the information counter for any inquiry you may have.

Public Concourse at Departure Hall
The big giant monitor and the information counter at the center of public concourse

At the public concourse, there are 4 islands with a total of 128 Common User Passenger Processing System (CUPPS) check-in counters, identified by alphabets S, T, U, V, W, X, Y, and Z. There are also 55 self-service check-in kiosks and lots of seating areas.

Check-in counters, Departure Hall
Check-in counters at the Departure Hall
Check-in counters, Departure Hall
Check-in counters at the Departure Hall

Walking toward the end of the concourse, you will see the main entrance for International Departures.

Entrance for International departures
The entrance for International Departures, check out Passenger flow for International Departures to Pier L / Pier P / Pier Q

The entrance for Domestic Departures is located at the left side the Departure Hall.

Entrance for Domestic Departures
The entrance for Domestic Departures, check out Passenger flow for Domestic Departures to Pier J / Pier K


Shops & Services at Public Concourse

If you enjoy shopping and dining, the public concourse at the Departure Hall accommodate many food & beverage restaurants for your enjoyment. Also, there are other convenience and specialty shops for you shopping pleasure.

Departure Hall Public Concourse
Shops at Departure Public Concourse:


klia2 Layout Plan

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Shops at klia2 Terminal