The klia2 airport's Arrival Hall is located at Level 2 of the klia2 Main Terminal Building. It is the final stop for all passengers on Domestic Arrivals and International Arrivals. At the Arrival Hall, you will go through the immigration check, collect your luggage, shop for duty-free goods, and then clear the customs checkpoint to exit. Once you exit the Arrival Hall, you can then go to the attached gateway@klia2 mall for transportation to the city.



The Arrival Hall is located at Level 2 of Main Terminal Building. The Departure Hall is located at Level 3 of the same building, check out the Departure Process from klia2 airport.


Layout Plan of Arrival Hall at klia2

Arrival Hall, klia2 terminal
Layout Plan of Arrival Hall


Domestic Arrivals: Passenger Flow from Pier J / Pier K

For Domestic Arrivals, your flight will be landed at Domestic Gates at Pier J or Pier K.

Do your have another flight at klia2? If you are on a flight transfer to next destination, proceed to the respective Transfer Hall to collect your boarding pass and board the next connecting flight.

Follow the overhead signboard for instructions to go to the Baggage Reclaim area to collect your luggage, if any. After clearing the customs checkpoint, you will then exit the Arrival Hall and go to the attached gateway@klia2 mall for transportation. For transportation to city, check out KLIA Ekspres, taxis, and bus services.

Domestic Arrivals: Passenger Flow for Arrivals from Pier J / Pier K

Domestic Arrivals: Passenger Flow for Arrivals from Pier J / Pier K
Domestic Arrivals: Passenger Flow from Domestic Gates (Pier J & Pier K)


International Arrivals: Passenger Flow from Pier L / Pier P / Pier Q

For International Arrivals, you will be landed at International Gates at Pier L, Pier P, or Pier Q.

Do your have another flight at klia2? If you are scheduled on a flight transfer, proceed to the respective Transfer Hall to collect your boarding pass and board the next connecting flight.

If klia2 is your final stop, be prepared for a long walk from the International Gates at Pier P and Pier Q. After exiting from your flight, you will walk pass the Satellite Building, cross the 600m long Skybridge, go to Arrival Hall for Immigration check and collect your luggage after clearance. Review the arrival process in pictures.

Once you exit the Arrival Hall, you can then go to the attached gateway@klia2 mall for transportation. For transportation to city, check out KLIA Ekspres, taxis, and bus services.

International Arrivals: Passenger Flow from Pier L / Pier P / Pier Q



Shops & Services at Arrival Hall

The Arrival Hall is located at Level 2 of Sector 2 at the klia2. The entire Sector 2 is allocated for the klia2 Main Terminal Building in which Level 2 is the Arrival Hall and the Level 3 is the Departure Hall.

Arrival Hall, klia2 terminal

  • Tourism Malaysia
  • Tumi
  • Victoria's Secret
  • Wear & When


klia2 Layout Plan

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Shops at klia2 Terminal