Greetings! Are you looking for the information on the arrival process at Kuala Lumpur International Airport Terminal 2 (klia2) for smooth entry into Malaysia?
For International Arrival, you will have to walk pass the Satellite building, cross the Skybridge, then arrive at the Arrival Hall for immigrations clearance and pass the customs checkpoint to go to the attached Gateway@klia2 mall for transportation to the city.
![International Arrivals: Passenger flow from Pier L / Pier P / Pier Q](/wp-content/uploads/klia2-structural-plan-arrival-hall-international-arrival.webp)
For Domestic Arrival, you just need to follow the signboard, walk to Arrival Hall to collect your luggages and exit to Gateway@klia2 mall.
![Flight landed and connected with the Aerobridge at klia2](/wp-content/uploads/klia2-departure-arrival-process-01.webp)
The following is a pictorial process to show you the Arrival process after your flight is landed at the Pier P or the Pier Q.
1. Walking on the aerobrige towards Arrival Hall.
![Passengers walking on the Aerobridge to the connected Pier](/wp-content/uploads/klia2-arrival-hall-05.webp)
2. Walking towards the connected Pier.
![Walking towards the connected Pier](/wp-content/uploads/klia2-departure-arrival-process-02.webp)
3. Walking on the ramp.
![Walking on the ramp](/wp-content/uploads/klia2-departure-arrival-process-03.webp)
4. Walking on the ramp.
![Walking on the ramp](/wp-content/uploads/klia2-departure-arrival-process-04.webp)
5. Walking on the ramp.
![Walking on the ramp](/wp-content/uploads/klia2-departure-arrival-process-05.webp)
6. The Departures and Arrivals traffic are separated.
![The Departures and Arrivals traffic are separated](/wp-content/uploads/klia2-departure-arrival-process-06.webp)
7. Walking on the Arrival Pier.
![Walking on the Arrival Pier](/wp-content/uploads/klia2-departure-arrival-process-07.webp)
8. Walking towards the Skybridge.
![Walking towards the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-08.webp)
9. Walkalator and toilets are available along the Pier.
![Walkalator and toilets are available along the Pier](/wp-content/uploads/klia2-departure-arrival-process-09.webp)
10. A small lounge to take a rest.
![A small lounge to take a rest](/wp-content/uploads/klia2-departure-arrival-process-10.webp)
11. A small rest area for passengers.
![A small lounge for passengers to rest](/wp-content/uploads/klia2-departure-arrival-process-11.webp)
12. Observe the overhead signboard for directions.
![Observe the overhead signboard for directions](/wp-content/uploads/klia2-departure-arrival-process-12.webp)
13. Observe signboard for directions, go to Transfer Hall if you are on flight transfer. Read more about the Flight Transfer at klia2.
![Observe signboard for directions](/wp-content/uploads/klia2-departure-arrival-process-13.webp)
14. The Skybridge for arriving passengers is on Level 3 so you need to go one level up.
![The Skybridge for arriving passengers is on Level 3 so need to go one level up](/wp-content/uploads/klia2-departure-arrival-process-14.webp)
15. Go one level up to use the Skybridge.
![Go one level up to use the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-15.webp)
16. Escalator to the Skybridge on Level 3.
![Escalator to the Skybridge on Level 3](/wp-content/uploads/klia2-departure-arrival-process-16.webp)
17. Walking on the Skybridge on Level 3.
![Walking on the Skybridge on Level 3](/wp-content/uploads/klia2-departure-arrival-process-17.webp)
18. Long walk.
![Long walk](/wp-content/uploads/klia2-departure-arrival-process-18.webp)
19. Walking the Skybridge.
![Crossing the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-19.webp)
20. View of the terminal from the Skybridge.
![View of the terminal from the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-20.webp)
21. View of the terminal from the Skybridge.
![View of the terminal from the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-21.webp)
22. Walkalator to ease your weary legs.
![Walkalator to ease your weary legs](/wp-content/uploads/klia2-departure-arrival-process-22.webp)
23. You have to walk tens of meters between the stretches of walkalators.
![Tens of meters between the Walkalators](/wp-content/uploads/klia2-departure-arrival-process-23.webp)
24. Walking on the Skybridge.
![Walking on the Skybridge](/wp-content/uploads/klia2-departure-arrival-process-24.webp)
25. Walking towards Arrival Hall.
![Walking towards Arrival Hall](/wp-content/uploads/klia2-departure-arrival-process-25.webp)
26. Going down one level to the Arrival Hall.
![Going down one level to the Arrival Hall](/wp-content/uploads/klia2-departure-arrival-process-26.webp)
27. Going down to the Arrival Hall.
![Going down to the Arrival Hall](/wp-content/uploads/klia2-departure-arrival-process-27.webp)
28. Escalator to the Arrival Hall.
![Escalator to the Arrival Hall](/wp-content/uploads/klia2-departure-arrival-process-28.webp)
24. The Arrival Hall at the klia2 terminal. The immigrations counters for document check and verification are located here.
![Arrival Hall at the klia2](/wp-content/uploads/klia2-arrival-hall-01.webp)
25. Immigrations counters for Foreign Passport holders at the Arrival Hall.
![Travelers queuing up for the Immigration checks at the Arrival Hall](/wp-content/uploads/klia2-arrival-hall-02.webp)
26. Immigrations counters for Malaysian Passport holders at the Arrival Hall.
![Immigrations counters for Malaysian Passport holders at the Arrival Hall](/wp-content/uploads/klia2-departure-arrival-process-29.webp)
27. Immigrations counters for Foreign Passport holders at the Arrival Hall.
![Long queue of travelers](/wp-content/uploads/klia2-departure-arrival-process-30.webp)
28. Baggage Claim area after Immigrations check.
![Baggage Claim area](/wp-content/uploads/klia2-departure-arrival-process-31.webp)
29. Baggage Claim area.
![Baggage Claim area](/wp-content/uploads/klia2-departure-arrival-process-32.webp)
30. Baggage Claim area.
![Baggage Claim area](/wp-content/uploads/klia2-departure-arrival-process-33.webp)
31. Baggage Enquiry office for Lost & Found near the Baggage Claim area.
![Baggage Enquiry office](/wp-content/uploads/klia2-departure-arrival-process-34.webp)
32. Customs Check.
![Proceed to Customs check after collecting your luggage](/wp-content/uploads/klia2-arrival-hall-22.webp)
33. Tourism Malaysia booth at the exit gates.
![Tourism Malaysia booth](/wp-content/uploads/klia2-departure-arrival-process-35.webp)
Once you exit the Arrival Hall, you can then go to the attached Gateway@klia2 mall for transportation to the city.
klia2 Layout Plan
The klia2 terminal has a built-up area of 257,845 sqm with 68 departure gates, 10 remote stands, 80 aerobridges, includes a retail space of 32,000 sqm to accommodate a total of 220 retail outlets. The following is a simple layout plan of the klia2 terminal.
![klia2 layout plan](/wp-content/uploads/klia2-layout-plan.webp)
Click on any of the following to view more information.
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