On 9 May 2014, AirAsia Zest moved its Malaysia’s operations from the Low Cost Carrier Terminal (LCCT) to the new Kuala Lumpur International Airport Terminal 2 (klia2). AirAsia Zest flies to klia2 airport from Ninoy Aquino International Airport (NAIA) Terminal 4 in Manila.
Departures for AirAsia Zest (Z2) flights
★ Review the klia2 layout plan to learn how to get around the klia2 terminal.
Arrivals for AirAsia Zest (Z2) flights
★ Check Flight Status at the klia2 terminal
AirAsia Zest’s domestic destinations in Philippines include Bacolod, Cebu, Davao, Iloilo, Kalibo, Puerto Princesa, Tagbilaran, Cagayan de Oro and AirAsia Zest’s international destinations cover Incheon, Jinjiang, Kuala Lumpur (klia2), Kota Kinabalu and Shanghai.
Contact AirAsia Zest
Zest Airways, Inc., operating as AirAsia Zest, is an airline based at the Ninoy Aquino International Airport in Pasay City, Metro Manila in the Philippines.
| AirAsia Zest |
|---|
|
Malaysia Ticketing Office Level 3, Departure Hall Main Terminal Building Kuala Lumpur International Airport 2 (klia2) 64000 Sepang, Selangor |
|
AirAsia RedQ AirAsia’s RedQ, Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 Sepang, Malaysia |
| Phone: 600 85 9999 |
| AirAsia Zest Online | |
|---|---|
| Tool | Check Flight Status |
| Check-in | Web Check-in |
| Website | www.airasia.com |
| Help | FAQs |
| Social | Facebook | Twitter |
| Baggage | AirAsia Baggage Info |
AirAsia Zest operates scheduled domestic and international tourist services, mainly feeder services linking Manila and Cebu with 24 domestic destinations in support of the trunk route operations of other airlines.
Useful and related links
The following links are relevant to you if you are flying with the AirAsia flight…
FAQs on AirAsia Zest Bookings
Q. Can I re-book my existing AirAsia flight to Clark to a Manila flight on AirAsia Zest?
No, AirAsia Zest is an independent carrier and so changing flights from AirAsia to AirAsia Zest is not permitted. Further, under the AirAsia’s Terms and Conditions, change of destination is not permitted.
Q. How can I be sure that the booking on airasia.com for a AirAsia Zest flight is legitimate?
All bookings for AirAsia Zest flights via www.airasia.com starting May 10, 2013 are considered valid and confirmed once you receive an e-ticket indicating your flight details and payment confirmation.
Q. Where does AirAsia Zest fly to?
AirAsia Zest flies to 9 domestic and 3 international destinations from NAIA Terminals 3 & 4 in Manila.
AirAsia Zest domestic destinations are: Bacolod, Cebu, Davao, Iloilo, Kalibo, Puerto Princesa, Tagbilaran, Cagayan de Oro (from 15 Jun 2013), Tacloban (between 10 May 2013 and 31 Aud 2013). AirAsia Zest international destinations are: Incheon, Jinjiang, Kuala Lumpur, Kota Kinabalu and Shanghai.
Q. What is the difference of terms and conditions between AirAsia and AirAsia Zest?
AirAsia Zest carries the same The Terms and Conditions of Carriage as that of AirAsia for bookings made on 3 May 2013 onwards.
Q. Is there Fly Thru service to AirAsia Zest domestic destinations?
No. Fly Thru service is currently not available.
Q. Can I do self-check-in on AirAsia Zest flight?
For all AirAsia Zest (Z2) flights, self-check-in via web and mobile are not yet available. You will need to proceed to AirAsia Zest counters OR kiosks to perform check in.
Q. What terminal does AirAsia Zest fly to?
Please proceed to AirAsia Zest counters at the following terminals:
- All domestic flights: Ninoy Aquino International Airport (NAIA) Terminal 4
- International flights to Kota Kinabalu and Kuala Lumpur: NAIA Terminal 4
- International flights to Jinjiang and Incheon: NAIA Terminal 3
- International flights to Shanghai: NAIA Terminal 3 from May 10, 2013 – June 29, 2013 and NAIA Terminal 4 from June 30, 2013 onwards
- Bacolod-Silay International Airport
- Cagayan de Oro Airport
- Mactan-Cebu International Airport
- Davao International Airport
- Iloilo International Airport
- Kalibo International Airport
- Puerto Princesa International Airport
- Tacloban-Daniel Z. Romualdez Airport
- Tagbilaran Airport
- Kuala Lumpur International Airport 2 (klia2)
- Kota Kinabalu International Airport Counters 9-10
- Shanghai Pudong International Airport- Terminal 1
Q. What is the difference between a flight operated by AirAsia and by AirAsia Zest?
Crew
Both AirAsia crew and AirAsia Zest crew are competent and highly trained to provide safe, efficient and best service possible.
Service
Both AirAsia and AirAsia Zest are committed in providing high quality service to its respective passengers.
In-flight experience – Meals (i.e. do you serve meals on board? Is it the same as AirAsia flights?)
Meals are served on board AirAsia Zest flight. In the near future, AirAsia Zest will carry the same menu as those provided on AirAsia flights. For now, you are not able to pre-book your meals online for Z2 flights.
Baggage (i.e. what is the baggage allowance allowed?)
For travel dates from 10 May 2013 onwards, both AirAsia and AirAsia Zest allow 7kg carry-on and pre-booking of check-in baggage from 15kg up.
Seats
AirAsia Zest allows you to select/ reserve your seat only in the first row of the aircraft.
Insurance (i.e. do I have to buy insurance separately? Who is the insurance provider?)
Yes, AirAsia Zest travel insurance provider is ACE Insurance.
Source: www.airasia.com/ask.
Airlines operating at klia2
The following airlines operate from Kuala Lumpur International Airport 2 (klia2):
Layout Plan
The following is the layout plan of the klia2 terminal.
Click on any of the following to view more information.
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