The Kuala Lumpur International Airport 2 (KLIA2) in Malaysia is the world's largest Low-Cost Carrier Terminal with state-of-the-art facilities. It is bulit to cater for the explosive growth in low-cost travel industry and it can accommodate 45 million passengers per year.
The KLIA2 airport management has implemented many measures to ensure every visitor to the airport is having a great experience.
|Contact KLIA2 for assistance|
|+603 - 8778 5000|
|+603 - 8778 5540||+603 - 8778 5541||+603 - 8778 5542|
|MAHB (Management of KLIA2 airport)|
Information assistants are at the counter 24-hours to assist with visitor inquiries. Concierge Counter is available at every floor at the Gateway@KLIA2 mall.
There is a split road on the KLIA Expressway that will lead you straight to KLIA2. Check out this driving guide to KLIA2 for maps and directions.
There are 6,490 covered parking bays with 5,690 car bays and 800 motorcycle bays. 52 disabled-driver parking bays have been reserved at every car park level at both Block A and B. Valet parking facility is available at Departures drop-off area.
You can get on the inter-terminal train transfer to KLIA for just RM2 per trip with just a 3 minutes train ride.
You can check out the taxi fare to your destination by using this check taxi fare tool.
You can find Skybus to go KL Sentral, Star Shuttle to go Pudu Sentral, Aerobus to go Genting Highlands, Airport Liner, Jetbus to go Terminal Bersepadu Selatan (TBS), YoYo Bus to go Ipoh, Transnasional bus to go Melaka / Malacca, and others.
Movie and Sports Lounges are located at Level 2 of Satellite building.
If you prefer a 5-star hotel experience, there is Sama-Sama Hotel KLIA adjacent to KLIA which can be reached via the inter-terminal train transfer. Shower facilities can be found at Sama-Sama Express Hotel, Capsule by Container Hotel, and Plaza Premium Lounge for a small fee. Check out some other Hotels near the KLIA2.
Banks & Money Changer
Phones & Sim Card
Food & Beverages
Coffee & Tea
Chocolates & Candies
Fashion & Apparel
Shoes & Bags
Health & Beauty
Jewelry & Timepieces
GST Refund for tourists
Open your own
The Capsule by Container Hotel also provide similar services for your convenience.
The Baby room is fully equipped with hand wash, water dispenser, toilet paper dispenser and diaper changing station. It is available on every floor at the Gateway@KLIA2 mall.
Shower facilities are available for free at various toilets in the terminal.
Special emphasis was placed on the needs of physically-challenged visitors so every part of the terminal, including the designated toilets, is easily accessible with wheelchair.
It operates 24-hours with Type A ambulance on stand-by. The service is provided by Menara Medical Services. You can contact the clinic at +603 8778 5909.
15 Buggies are in full service and more will be introduced to add to the convenience. Wheelchairs and baby strollers can be loaned at the information counters free of charge. Additional walkalators are installed to shorten the walking distance so that passengers can have more convenient travelling experience.
Autogates at Arrival and Departure - Malaysian citizens and Permanent Residents with Malaysian passport may proceed to the autogates with Electronic Passport Reader for speedier clearance.
Please visit the Immigration Department of Malaysia's official website for more information at www.imi.gov.my. You can also contact Immigration (Operations Division) at +603 8778 5468/ +603 8778 5462 / +603 8778 5463.
Please visit the Royal Malaysian Customs Department's official website for more information - www.customs.gov.my. You can contact the Customs department at +603 8778 5779.
The IATA Code for KLIA is KUL M which stands for KUL Main Terminal.
1) Tobacco not more than 225 grams (equal to 200 sticks of cigarettes)
2) Alcohol not more than 1 litre per passenger
Please visit the Royal Malaysian Customs Department's official website for more information - www.customs.gov.my.
The Kid Zone area is located at Satellite Level 2.
The KLIA2 are equipped with aerobridges, 68 contact stands, 8 remote stands, fully-automated Baggage Handling System, 3 Runways, Air Traffic Control Tower, provision for A380 operations, substantially enhanced comfort level, Green building with LEED (Leadership in Energy & Environmental Design) certification, and many others.
|J Gates||K Gates|
|P Gates||Q Gates|
|Transfer Hall between Domestic & International Terminals|
|L Gates - International Transfer|
|J Gates & K Gates - Domestic transfer|
If you have scheduled a flight transfer at the KLIA2, please check your flight number at the Flight Information Displays to confirm the departure gate and time of your next connecting flight.
If you have not been issued a boarding pass for the transfer flight, proceed to the Transfer Desks located at the following areas to collect the pass:
For a flight transfer experience at the KLIA2, you can read this article - Connecting Flight at KLIA2.