27 March 2018
Due to the baggage handling fiasco, AirAsia has faced heavy turbulence in the wake of last week’s baggage-mishandling controversy, which triggered the wrath of air travellers and netizens nationwide.
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-01.jpg)
The baggage handling fiasco – which saw baggage handlers at klia2 roughly grab, toss and heavily drop rather precious cargo – was caught on video and went viral on social media, denting and scuffing the airline’s reputation in the process.
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-02.jpg)
AirAsia Group chief executive officer Tony Fernandes appeared to be equally horrified, and was quick to apologise over the incident, promising “to do better.”
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-03.jpg)
Ironically, just a month prior to the incident, Fernandes had appeared in a candidly-shot video instructing baggage handlers to treat check-in luggage with great care – going so far as to tell his staff to “kiss the bags.”
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-04.jpg)
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-05.jpg)
Following last week’s fiasco, AirAsia’s baggage handlers seem to have taken the advice to heart, as a series of photos has been posted on Facebook showing them LITERALLY smooching and hugging myriad check-in items.
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-06.jpg)
![AirAsia personnel literally kiss luggage following baggage handling fiasco](/images/news/airasia-personnel-kiss-luggage-07.jpg)
From the tarmac to the conveyor belt, everything from suitcases to duffel bags is seen romanced and embraced by an array of fluorescent-uniformed men who seem to be truly contrite over the ugly incident.
As of today, the post containing the images has been shared thousands of times on social media – which may mean that AirAsia and the flying public have kissed and made up. – SAYS.COM
Original Source: nst
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