Myths About Travelling With Kids
Myth 1: Kids Require Extra Luggage
There’s no need to take every last baby item with you when you travel. Many hotels provide essentials like strollers, baby bottles and toys. Call ahead to find out what they offer so you don’t over pack.
Myth 2: Kids Don’t Remember
Child psychologists have discovered that children who have experienced travel are more comfortable in accepting people different from themselves compared to children who’ve never left home ground.
Myth 3: Kids Get Bored
Actually, the smaller the child, the less likely he gets bored. Little ones are easily entertained by simple activities like pushing a button over and over again or looking out the window at shifting scenery. In fact, the threat of boredom is more pronounced in older kids like teenagers.
AirAsia FAQs about travelling with kids
Q: What travel documents do I need for my infant?
For domestic travel (e.g. within Malaysia) please present both identification card (e.g. MyKid in Malaysia) or the original birth certificates as proof of identity.
For international travel, a passport with at least 6 months validity is needed.
All children below 12 years old must travel accompanied by parents or guardians.
Q: I intend to fly together with my infant, what should I do?
To make a booking for an infant, please select the number of infants traveling with you while creating your booking at www.airasia.com. Please ensure your infant is aged between 9 days and less than 24 months at time of travel.
An infant fee will be charged for each infant and you can check the fee on AirAsia fees and charges page. You can also come to AirAsia check-in counter to add your infant. You may also add infant at AirAsia airport sales counter and at AirAsia sales office.
For flight numbers beginning with D7, AirAsia would advice you to Pick-A-Seat that comes with a bassinet for ease of traveling with your infant. All infants are only allowed to be accompanied by an adult above 18 years old.
Please take note that due to safety measures, an adult is allowed to travel with one infant.
Q: Is there a checked baggage allowance for infants?
Infants are not allocated any free baggage allowance, since infants are not allocated seats as they travel on an adult’s lap. However, AirAsia allows baby buggies/strollers/prams to be carried free of charge.
Q: Can I travel with my infant on my lap?
Yes, an infant can travel provided he sits on an adult’s lap. Only one (1) infant is allowed for one (1) adult. No perambulators are allowed on board the aircraft.
Q: What is the weight limitation of an infant for bassinet use?
For bassinet use, the infant must not weigh more than 11kg. Please note that AirAsia (Flights with flight number begining with AK/FD/QZ/JW/PQ) does not have bassinet services, this only applies to AirAsia X (Flights with flight number begining with D7) .
What is the difference between the definition of an infant and a child?
AirAsia defines an infant to be from 9 days old to under 24 months old and a child from 24 months to under 12 years old. If you’d like to bring an infant on a flight, you’ll be subjected to the infant fee as provided for in the AirAsia fees and charges page.
What are the bassinet positions on your flight?
AirAsia A320 aircraft (AK, QZ, FD, PQ, JW) do not have bassinet positions. AirAsia X (D7) aircraft have bassinets at the following seat numbers:
|Aircraft Type||Premium Seat||Economy Seat|
|A330||1G||16G & 34G|
|A340||11G||1J, 16F, 27F|
Is there a minimum time period before a newborn baby and his/her mother are allowed to travel?
Yes there is. For safety reasons, the baby must be at least 9 days old. However, AirAsia may in its absolute discretion decide to allow carriage if it is expressly sanctioned in writing by a medical practitioner or the relevant authorities subject to the parent signing a Limited Liability Statement.
As for the mother, her carriage is subject to doctor’s certificate of her fitness to fly post pregnancy. It is the duty of the mother to inform AirAsia of her condition at the point of check-in. AirAsia reserves the right to procure a Limited Liability Statement in this situation before allowing carriage.
Is there a special fare for senior citizens, children, students or infants?
No, AirAsia does not provide special fares for senior citizens or students. If you’d like to bring an infant on board one of AirAsia flights, you will be subjected to a fixed infant fee as provided for on the AirAsia fees and charges page.
However, for AirAsia Philippine guests traveling on DOMESTIC flights in the Philippines, Philippines AirAsia is obligated to offer senior citizens and Persons with Disability a discount of 20%.
This is to comply with the Philippine’s CAB Resolution No. 24 (2005) together with the implementing rules and regulations of the Senior Citizen Act. VAT is also waived for senior citizens. In order to verify the eligibility of passengers, the discount is only at sales counters or any ATSC/ Travel Agent/ Ticketing Agent.
Eligible passengers must present either the OSCA Senior Citizen ID or NCWDP Transportation Discount Fare Identification Card to qualify for the discount.
Malaysia Airlines Services and facilities for infants
Whether you’re in for a long-haul flight or just a short trip across the sky, here’s a guide on how Malaysia Airlines makes travelling with your baby a comfortable and stress-free experience for the both of you.
Definition of infant
An infant or baby is a passenger who has not reached his or her second birthday. The age is taken as at the commencement of the journey. For safety reasons, air travel is not recommended for a newborn within the first seven days after birth. One adult is only allowed to carry one infant onboard.
Allowance for baby essentials
For your convenience, Malaysia Airlines allows for an additional 10 kg of purely baby essentials (including a bassinet or carrycot) over and above the free baggage allowance as allotted to an infant’s accompanying adult passenger. The combined weight of the bassinet or carrycot and baby essentials must not exceed 10 kg.
Should there be any adult items found packed together with these essentials, such items will be removed and weighted under the passenger’s free baggage allowance.
Reservations for bassinets
A number of bassinets are provided onboard, depending on the aircraft. Due to safety and storage reasons, passengers are not allowed to carry their own bassinets into the cabin. Should you need one for your infant, reservations can be made at the time of your initial ticket purchase for a bassinet provided by Malaysia Airlines.
This service must be requested through the Reservations/Ticket Counter/Call Centre at least 24 hours before departure. Please call 1 300 88 3000 if you are within Malaysia or +603 7843 3000 if you are overseas.
Since storage space is limited in the aircraft cabin, the acceptance of baby prams/strollers as cabin items will be on a first-come, first-served basis. Once the storage space is taken up, these items will need to be loaded in the aircraft hold.
Infant kits and facilities
Feeding mothers are advised to carry their choice of infant formula due to the wide variety of formula available in the market and the different preferences of infants.
However, a limited quantity of baby formulae, food and essentials including napkins, bottles and brushes are provided onboard to ensure your infant’s comfort throughout the journey.
Facilities for heating baby food and sterilising feeding bottles are also available on certain flights.
Subject to special conditions, incubators as provided by hospitals for babies with heart or respiratory problems are permitted on certain Malaysia Airlines flights. Should you have any queries, please contact Malaysia Airlines for further information and assistance.
To speak to Malaysia Airlines staff, please call 1 300 88 3000 if you are within Malaysia or +603 7843 3000 if you are overseas.
Only one incubator per flight is permitted.
Childcare facilities at the airport
For the convenience of nursing mothers, Malaysia Airlines have a Baby Changing Facility and Lactation Room at selected airports, complete with cradle, high chair, diaper-changing table, and basic toiletries such as baby soap, talcum powder and nappies.
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