The new My50 and My100 pass from MyRapid allow you unlimited access to various transportation modes for a period of 30 days.
This campaign is launched to encourage the use of public transport and ease the high cost of living.
These Unlimited Travel Passes were introduced in January 2019, and they are available to anyone with a MyKad (Malaysian Identity Card) or MyTentera (Military Identity Card).
Q. What is My100?
RM100 Unlimited Travel Pass for 30 days is for use on all rail (MRT, LRT, Monorail), BRT, Rapid KL buses and MRT feeder buses.
What is My50?
RM50 Unlimited Travel Pass for 30 days is for use on Rapid KL buses and MRT feeder buses, excluding BRT.
Q. Where to buy?
You can purchase My100 or My50 from the Rapid KL Customer Service Office at:
Five bus hubs as listed below:
- Pasar Seni
- Seksyen 2, Shah Alam
- Sri Nilam
- Greenwood
- Terminal Kajang
My100 & My50 Frequently asked questions
For more information of these passes, here are the most frequently asked questions sorted by category for your perusal. (References: My100 and My50 (Unlimited Travel Pass) Frequently Asked Questions, Answered)
General Information
Q. What are My100 and My50? And what are their benefits?
My100 and My50 are passes that offer commuters unlimited rides on Rapid KL rail and bus network for 30 consecutive days. As it is not based on calendar days, you will have the opportunity to purchase the pass at any time of the month.
You can travel multiple times in a day on any Rapid KL rail or bus network, with your fare capped at the fee of RM100 for 30 days for unlimited rides on the LRT, MRT, Monorail, BRT, Rapid KL’s bus and MRT feeder bus services; or RM50 for 30 days for unlimited rides only on Rapid KL’s bus and MRT feeder bus services, excluding BRT.
My100 or My50 is only sold or activated via MyKad or MyTentera with Touch ‘n Go function, or MyRapid concession cards for students below the age of 12.
Q. How many types of passes are offered?
There are two types of passes:
My100: the RM100 unlimited travel pass for 30 days is for use on all rail and bus services operated by Rapid KL e.g. MRT, LRT, Monorail, BRT, Rapid KL’s bus and MRT feeder bus services.
My50: the RM50 unlimited travel pass for 30 days is for use only on Rapid KL’s bus and MRT feeder bus services, excluding BRT.
Q. What are the eligibility criteria for me to purchase My100 or My50?
You must be a Malaysian citizen with a valid MyKad or MyTentera, to be eligible to purchase the product.
Q. Where can I purchase My100 or My50?
You can purchase My100 or My50 from the Rapid KL Customer Service Office at:
Five bus hubs as listed below:
- Pasar Seni
- Seksyen 2, Shah Alam
- Sri Nilam
- Greenwood
- Terminal Kajang
Q. When can I purchase My100 or My50?
My100 or My50 can be used from 1 January 2019.
You may purchase My100 or My50 from 1 December 2018, or at any time of your convenience thereafter.
Q. How do I purchase My100 or My50?
If your MyKad or MyTentera has Touch ‘n Go function (most do, please also refer to “Before Purchase” in Page 6).
- Bring to any Rapid KL Rail Customer Service Office (or selected bus hubs above), or upload earlier RM110 onto your MyKad or MyTentera (for My100) or RM55 (for My50). After deduction of RM0.50 reload fee, the RM9.50 and RM4.50 will be stored in your Touch ‘n Go purse value. The balance will not be deducted once your pass has been activated, unless you use it for other transactions (toll, retails outlets, parking, etc)
- Do consider or decide ahead of time the date you wish to “activate” or start using the pass (from 1 January 2019 onwards); and
- Request for your pass to be auto-renewed. When you opt for auto-renewal of your My100 or My50, you may reload your MyKad or MyTentera Touch ‘n Go at any premises or retail outlets with Touch ‘n Go reload facilities in subsequent months. Kindly ensure the amount in your purse value is maintained at RM110 (for My100) or RM55 (for My50) for the pass to be auto-renewed.
Q. When can I start using My100 or My50?
You can start using My100 or My50 from 1 January 2019 onwards.
Q. Is there a subscription fee to My100 or My50?
There is no subscription fee for My100 or My50. You only need to pay the price of the pass, which is either RM100.00 (for rail and bus services) or RM50.00 (for only bus services).
However, you still need to maintain the minimum purse value of RM5 (for rail) and RM3 (for bus) in your MyKad or MyTentera Touch ‘n Go.
The minimum purse value need not be topped-up monthly unless you have used the value for other payment.
Q. Will I be issued a new Touch ‘n Go card when I purchase My100 or My50?
My100 or My50 will be activated on MyKad. If you are an army, it will be activated on your MyTentera.
Q. Can I purchase My100 or My50 on my normal Touch ‘n Go card?
No, it is only available on MyKad and MyTentera that has Touch ‘n Go function.
Q. I am a student, below 12 years of age. My identity card, MyKid, is not equipped with Touch ‘n Go function. How do I apply for My100 or My50?
Students below 12 years of age may first apply via online for the MyRapid Student Concession Card.
Upon collecting your concession card at any of the preferred station: Pasar Seni Concession Card Counter, BRT Sun – U Monash, MRT Bandar Tun Hussein Onn Station or LRT Hang Tuah Station, you may purchase My100 or My50 at Rapid KL Customer Service Counter.
The activation of the pass will be in your concession card.
Q. What about other concession card holders i.e. Senior Citizens, OKU, Students above 12 years of age, can we purchase/ activate My100 or My50 using the current concession cards?
Other concession card holders must purchase My100 or My50 using MyKad.
Q. What is the validity period of My100 or My50?
The validity period is 30 consecutive days (including weekends). You can choose to set the first date of your pass during purchase, or you can leave it open, and the first tap at the rail fare gate or bus reader will be the first date of your pass.
Q. How far in advance can I purchase My100 or My50?
You can purchase it 30 days in advance.
You must activate your pass within 30 days after purchase.
Q. Do I get further discounts if I use MY100 or MY50 when I ride the Rapid KL rail or bus services?
No, you will not receive further discounts.
Q. Can I use My100 or My50 at BRT?
Only holders of My100 will have access to BRT services.
Q. Can I transfer my My100 or My50 to others?
My100 or My50 is activated on your MyKad or MyTentera, which is not transferable.
Q. Do I still need to maintain the minimum purse value for my Touch ‘n Go on my MyKad?
Yes, you still need to maintain the minimum purse value for your Touch ‘n Go: RM5 for My100, and RM3 for My50.
Q. I only use Rapid KL rail network. Is there an unlimited travel pass for rail only?
No, we do not have an unlimited travel pass which is solely for rail services only.
Q. Can I use My100 or My50 at MRT feeder bus?
Yes, you can use My100 or My50 on-board MRT feeder bus.
Q. Can I use My100 or My50 at Rapid Penang or Rapid Kuantan?
Currently, the pass is only valid for Rapid KL services.
Q. Can I use My100 or My50 at KTM Komuter or ERL?
My100 or My50 is only valid for Rapid KL network of rail and bus.
Q. I’m a Smart package subscriber (Smart 7 / Smart 30). Can I purchase My100 or My50?
You may purchase My100 or My50 only if your Smart package is activated on a generic Touch ‘n Go card. If your Smart package is activated on your MyKad or MyTentera, you can only purchase My100 or My50 after your Smart package has expired.
Q. I still have remaining days on my Smart 7 / Smart 30 / MyRapid Bus 30. Can I migrate the remaining days into the new My100 or My50?
No, you cannot migrate the remaining days of your Smart 7/ Smart 30/ MyRapid Bus 30 into your new My100 or My50.
Q. Can I use MyRapid Bus 30 from 1 January 2019 onwards?
No, MyRapid Bus 30 will be replaced with MY50.
Q. When is the last date for me to purchase MyRapid Bus 30?
The last date of sales for MyRapid Bus 30 is 30 November 2018.
Q. I’m not a Malaysian citizen, but I’m a user of MyRapid Bus 30. What type of product I can use for my journey after the implementation of My100 and My50?
You will have to use the normal Touch n Go purse value for your journey (pay as you travel).
Q. Can I still enjoy the flat rate at the Rapid KL Park n Ride facilities at LRT or MRT, after I activate My100 or My50?
Yes, you can still enjoy the flat rate at the LRT and MRT Park n Ride facilities when you take the LRT / MRT / Monorail / BRT. But, you must tap your MyKad or MyTentera that has been activated with My100 or My50 at the Park n Ride entry and use the same MyKad or MyTentera when you ride the train.
What to do before I purchase My100 or My50?
Q. How will I know if my MyKad Touch ‘N Go is functional?
You can verify its functionality prior to purchasing the pass:
- Reloading it with any amount, at any Touch ‘N Go reload points (petrol stations, convenient stores, Rapid KL Customer Service Counters, etc). If the reload is successful, the Touch ‘N Go chip in your MyKad is functional; or
- Checking it at any Touch ‘N Go or Rapid KL Customer Service Counter.
Q. What if the Touch ‘N Go chip in my MyKad is not functional?
You will need to get your MyKad replaced at any National Registration Department counter (Jabatan Pendaftaran Negara) before purchasing My100 and My50.
The replacement process for MyTentera is subject to the terms and conditions set by the Ministry of Defence, Malaysia.
Q. Do I need to have some value in my MyKad or MyTentera Touch ‘n Go for me to purchase My100 or My50?
Yes, you will need to have a minimum of RM110 in your MyKad Touch ‘n Go purse value if you are purchasing My100, and RM55 if you are purchasing My50.
Q. Will I be charged Sales & Service Tax (SST) when I purchase My100 or My50?
Sales and Service Tax (SST) will not be charged when you purchase My100 or My50.
Q. I’ve purchased the pass using my MyKad that only has one photo on the front. Should I upgrade it to the new MyKad, the one with two photos, before I start using the pass?
All MyKad with Touch ‘N Go function is able to accept My100/ My50. If you have successfully purchased your My100/ My50 in your MyKad with one photo in the front, you are strongly advised to utilize the pass in the existing MyKad first, before upgrading it to the new MyKad with two photos.
What to do after I have purchased My100 or My50?
Q. What if my MyKad or MyTentera is damaged after I have purchased My100 or My50?
You need to get your MyKad replaced at any National Registration Department (Jabatan Pendaftaran Negara’s (JPN) counter.
The replacement process for MyTentera is subject to the terms and conditions set by the Ministry of Defence, Malaysia.
Q. What if I lost my MyKad or MyTentera after I’ve purchased My100 or My50?
You will need to make a police report and apply for a new MyKad at any Jabatan Pendaftaran Negara’s (JPN) counter.
The replacement process for MyTentera is subject to the terms and conditions set by the Ministry of Defence, Malaysia.
We do not accept refund request for My100 or My50 for loss of MyKad or MyTentera.
Q. When should I renew my My100 and My50?
You must renew your My100 or My50 seven (7) days before or seven (7) days after its expiry.
Q. How do I renew my My100 or My50?
You have 2 options:
- You can physically go to any Rapid KL Customer Service Counters; or
- You can select for auto-renewal at any Rapid KL Customer Service Counters after you have purchased and activated your My100 or My50 and reload the card with adequate value in subsequent months at any premise with TnG reload system.
Q. How does the auto-renewal function work?
Auto-renewal feature is activated upon request.
Once the auto-renewal feature is activated, your My100 or My50 will be automatically renewed seven (7) days before or seven (7) days after the expiry, as long as you have sufficient amount as per the renewal price in your Touch ‘n Go purse value.
For My100, the amount in the purse value must not be less than RM110, and for My50, the amount must not be less than RM55.
The minimum balance of RM5 for usage at rail and bus services, and RM3 for usage at bus must always be maintained.
You can only select for auto-renewal only when you have an activation date set for your My100 or My50 during your first purchase.
Q. Can I de-activate the auto-renewal function? How?
Yes, you can de-activate the auto-renewal function at any Rapid KL Customer Service Counter. The Station Officers will assist you.
Q. How do I check the balance of days of my My100 or My50?
The balance of days of your My100 or My50 will be displayed on the screen at the flap gates when you tap out from the station, or on the card reader when you tap out from Rapid KL bus or MRT feeder bus.
Alternatively, you can go to any Rapid KL Customer Service Counter to check your balance of days.
Q. Can I terminate my My100 or My50 before it expires?
No, you cannot terminate your My100 or My50 before it expires.
Q. Can I renew my My100 or My50 at any Touch ‘n Go Self-Service Kiosk (SSK)?
You can renew your My100 or My50 only at any Rapid KL Customer Service Office. However, you can reload your Touch ‘n Go on your MyKad at any Touch ‘n Go reload points.
What to do when my MyKad or MyTentera is unreadable?
Q. What should I do if my MyKad is unreadable?
You must get your MyKad replaced at any Jabatan Pendaftaran Negara (JPN).
Q. What should I do if my MyTentera chip is unreadable?
The replacement process for MyTentera is subject to the terms and conditions set by the Ministry of Defence, Malaysia.
Q. What happens to the balance of days of my My100 or My50 if my MyKad or MyTentera needs to be replaced with a new one?
You can request for refund for the balance of days of your My100 or My50 by submitting your documents to the product refund portal at www.myrapid.com.my. The balance of days will be converted into cash value. The information/ documents required for refund are:
- MyKad MFG Numbers
- Bank Account Numbers
- Bank Name
- Purchase Receipt
- MyKad Conversion Payment Receipt
- TNG value return slip from JPN / Termination Slip from TNG (applicable for MyKad)
Q. What about the refund for my Touch ‘N Go purse value?
Please contact TNG Careline at 03 2714 8888 or visit TNG HUB to request for refund.
Q. How quickly will my MyKad will be replaced?
Applicants who choose to collect their MyKad at the Jabatan Pendaftaran Negara (JPN) Putrajaya Headquarters, State JPN, UTC and selected branches may do so within 45 minutes.
Those who choose to collect it at any JPN branch offices in Peninsular Malaysia will be able to do so within five (5) working days. Any JPN branch offices in Sabah, Sarawak or Labuan will have the card ready for collection within seven (7) working days.
This charter on issue of the MyKad applies only to applications by Malaysian citizens and applications that have no complications. (Source: Jabatan Pendaftaran Negara)
Q. Is there a fee to replace my MyKad if its physical condition is bad?
If the chip is damaged within the first year not deliberately or through misuse, a replacement card will be issued at no charge, but if the card is more than a year old, then a replacement fee of RM10.00 will be imposed. (Source: Jabatan Pendaftaran Negara)
Q. Where can I get my refund for My100 or My50 from? How long will the refund process take?
The refund will be credited into your bank account based on the details given when you submit your refund request, within 30 days.
Q. Can I get an immediate refund for My100 or My50?
No, you cannot get an immediate refund. This is due to the internal validation processes that will be involved in for all refund requests.
If you have additional questions, kindly contact us at our Facebook at Rapid KL or email us at suggest@rapidkl.com.my
References: My100 and My50 (Unlimited Travel Pass) Frequently Asked Questions, Answered
Site Search
Did you find what you are looking for? Try out the enhanced Google Search: