13 January 2020
Show cause letters have been issued to two operators manning klia2’s thermal scanners after they were caught napping at the desk and being preoccupied with their phone.
Health Minister Dzulkefly Ahmad said the duo were also issued a warning after the ministry investigated the matter.
A video clip showing the two operators has made its rounds on social media, raising fears that many travellers carrying infectious diseases could have slipped past the measures implemented by the ministry in the wake of an influenza epidemic in the country and outbreak of polio in Sabah.
The clip was taken on Dec 26 as holiday season crowds made their way through the klia2 terminal.
Dzulkefly said he has watched the video, adding that it leaves a bad impression.
“While I can give the operator who was sleeping the benefit of the doubt as she could have been sick, I don’t take it lightly when personnel are busy with their mobile phones.
“The bottom line is, we have to improve the discipline of the personnel,” he told reporters at Putrajaya.
Thermal scanners have been installed at airports as a precautionary measure to curb the spread of infectious diseases by allowing officials to prevent anyone with a body temperature above 37 degrees Celsius from entering the country.