3 April 2020
Effective Saturday (April 4), the Express Rail Link (ERL) is suspending all its rail services for the duration of the extended movement control order (MCO) due to the very low ridership in the past eight days.
ERL in a statement Friday (April 3) said the Covid-19 pandemic has completely halted all air travel and closed almost all offices and services, resulting in virtually no air travellers and limited commuters using ERL’s services.
“The company has consulted with the relevant authorities and decided to suspend its services for this period. ERL will continue to provide services to all its passengers once the MCO is lifted,” it said.
Meanwhile, ERL added the temporary suspension of ERL’s services in Kuala Lumpur is reflective of similar unfortunate circumstances in many countries namely City Airport Train in Vienna, Rhonexpress in Lyon, Gatwick Express in London, Gautrain in Johannesburg, and Airport Express Line in New Delhi.
ERL apologised for the inconvenience, and passengers are advised to make alternative arrangements for their transportation.
It also advised its passengers to submit any unused tickets for a refund through its Customer Enquiry channels.
For further details and updates, visit www.KLIAekspres.com, the KLIA Ekspres Facebook page or call Customer Enquiry at 03-2267 8000 (Monday to Friday 8:30am-6:00pm local time).
Source: The Star
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