25 August 2019
There is no incidence of cyberattack detected so far in the network service disruption of Kuala Lumpur International Airport (KLIA) and Kuala Lumpur International Airport 2 (klia2), since the disruption was first detected on Aug 21.
According to a statement from National Cyber Security Agency (Nacsa) on Saturday (Aug 24) night, preliminary findings by Malaysia Airport Holdings Berhad (MAHB) indicated that the disruption was due to network equipment failure.
“Currently, all efforts are focused on ensuring the full recovery of operations at KLIA and klia2. MAHB has taken and will continue to take all necessary measures to expedite the recovery process,” the statement said.
Nacsa will continue to monitor and conduct further investigation with all related agencies.
The technical glitch to the Total Airport Management System (TAMS) resulted in flight delays, long queues and frustrated travellers.
It had affected key functions such as the WiFi connection, flight information display systems (FIDS), check-in counters and the baggage handling system. – Bernama