8 August 2019
AIRASIA will collect the increased passenger service charge (PSC) levied by Malaysia Airports Holdings Bhd (MAHB) from midnight tonight under protest.
This comes following the Kuala Lumpur High Court’s dismissal of AirAsia Bhd and AirAsia X Bhd’s striking out application in relation to the payment for the outstanding PSC to MAHB subsidiary Malaysia Airports (Sepang) Sdn Bhd.
“AirAsia will now collect the additional RM23 in PSC, and the differential amount will be clearly indicated in the itemised fare as ‘PSC (Under Protest)’,” the group said in a statement today.
AirAsia Malaysia CEO Riad Asmat said the itemisation will allow its guests to see how much they are paying for what AirAsia alleges are “inferior facilities” in klia2.
“I believe many will agree with us that they’re not getting their money’s worth, especially when compared to the far superior facilities at KLIA,” he added.
“This is an arbitrary hike and we will continue to oppose it until all our legal options are exhausted,” said AirAsia X Malaysia CEO Benyamin Ismail.
Effective July 2018, MAHB raised the PSC for passengers using klia2 to destinations beyond Asean to RM73, which is the same rate as for the full-service terminal KLIA, from RM50 previously.
However, AirAsia refused to collect the RM23 difference in a bid to maintain the affordability of the charges for its guests.
According to the statement, PSC for passengers flying beyond Asean has more than doubled from RM32 to RM73 in less than two years.