Kuala Lumpur International Airport 2 (klia2)
26 August 2019 Malaysia Airports Holdings Bhd (MAHB) has not ruled out the possibility that the network failure which triggered a system outage at Kuala Lumpur International Airport (KLIA) and klia2 was caused by an act of malicious intent. The New Straits Times in a front page report on Saturday said system disruptions at the … Continue reading MAHB not ruling out cyberattack in KLIA systems disruption
25 August 2019 There is no incidence of cyberattack detected so far in the network service disruption of Kuala Lumpur International Airport (KLIA) and Kuala Lumpur International Airport 2 (klia2), since the disruption was first detected on Aug 21. According to a statement from National Cyber Security Agency (Nacsa) on Saturday (Aug 24) night, preliminary … Continue reading No incidence of cyberattack in KLIA, klia2 network service disruption
24 August 2019 Flight delays, long queues and frustrated travellers are scenes that continue to dominate the KL International Airport (KLIA), as staff members scramble to repair interruptions to its airport management system and assist passengers. The technical glitch to the Total Airport Management System (TAMS), which started on Wednesday night, was the first to … Continue reading KLIA finds order amid system chaos
24 August 2019 By Hashini Kavishtri Kannan Passengers at Kuala Lumpur International Airport (KLIA) have expressed satisfaction over the manner in which Malaysia Airports Holdings Bhd (MAHB) handled the technical glitch which hit the air gateway on Wednesday. Forty-five year old Anjali Gautham said despite being informed by airport authorities of the anticipated delays, she … Continue reading Passengers satisfied with MAHB handling of technical glitch
23 August 2019 IS the systems disruption at both terminals of the Kuala Lumpur International Airport (KLIA) the outcome of an Internet test that has gone awry or network switches crippled by a malicious software? Experts on network security and transport management approached by the New Straits Times believe technical glitches that disrupted operations at … Continue reading Cyberattack hits KLIA, klia2?
23 August 2019 Transport Minister Anthony Loke has assured that Malaysia Airports Holdings Bhd (MAHB) is working around the clock to solve the systems glitch at the Kuala Lumpur International Airport (KLIA) and klia2. Loke, who was in KLIA earlier today to board a flight to Penang, said MAHB has to give the detailed report … Continue reading MAHB working around the clock to resolve systems glitch at KLIA, klia2
23 August 2019 Malaysia Airports Holdings Bhd (MAHB) has issued a statement to update that the situation at the Kuala Lumpur International Airport (KLIA) is “improving”, as the systems outage that besieged Malaysia’s key airport since Wednesday night nears the second day or 48th-hour mark. The incident, which began on Wednesday night due to a … Continue reading As systems outage in KLIA nears 48th-hour mark, MAHB says situation ‘improving’
22 August 2019 Malaysia Airports Holdings Bhd (MAHB) expects to resolve the systems disruption at the Kuala Lumpur International Airport (KLIA) and klia2 by tomorrow morning. As at 8.51pm, the systems at both terminals have not yet been stabilised. In a statement today, MAHB said it has deployed almost 1,000 staff on the ground to … Continue reading Technical glitch at KLIA and klia2 to be resolved by tomorrow morning — MAHB
20 August 2019 AIRASIA Group Bhd and its low-cost long-haul affiliate AirAsia X Bhd (AAX) have spent much of the past two years battling rising charges, and it is far from over as a new departure levy kicks in next month. Come Sept 1, passengers flying out of the country will pay the new tax … Continue reading No respite for AirAsia, AirAsia X, as new tax kicks in
19 August 2019 THE government will relook into the structure of passenger service charges (PSC) and departure levy imposed on travellers flying out of Malaysia to ensure fairness, said Prime Minister Tun Dr Mahathir Mohamad. As the PSC are similar for both low-cost and premium airline operations, Dr Mahathir believes it is not fair to … Continue reading Govt to review PSC and departure levy
16 August 2019 The federal government will study the rates of the passenger service charge (PSC), or airport tax, following AirAsia’s move to collect the additional RM23 levied by Malaysia Airports Holdings Bhd (MAHB) under protest, Tun Dr Mahathir Mohamad said today. The prime minister said it would be unfair for an equal charge to … Continue reading Dr M: Putrajaya to review airport tax rates, departure levy
14 August 2019 By AFIQ AZIZ / Pic By RAZAK GHAZALI THE Kuala Lumpur International Airport (KLIA) can still be developed as an aviation and aerospace hub, despite some changes to its total physical development due to the mushrooming low-cost carrier (LCC) operators. Prime Minister Tun Dr Mahathir Mohamad (picture) said in the original plan, … Continue reading KLIA has potential to grow despite masterplan changes
12 August 2019 The Malaysian Aviation Commission (MAVCOM) lauded Malaysia Airports Holdings Bhd’s (MAHB) plan to interline Kuala Lumpur International Airport (KLIA) and klia2. Executive chairman Dr Nungsari Ahmad Radhi said airports should be ‘well-integrated or interlined’, allowing passengers to have various connecting flights to other destinations worldwide. “When airport terminals are interlined, it becomes … Continue reading MAVCOM lauds MAHB interlining KLIA and klia2 for airlines and passengers’ convenience
12 August 2019 By Joanna Bailey AirAsia has launched a petition against what they are calling ‘unfair’ passenger service charges at Malaysia’s airports. The budget carrier says charges have been increased more than 200% in three years, and argue that passengers using low-cost hubs should pay less than those using full-service airports. Problems at klia2 … Continue reading AirAsia Starts Petition Against High Malaysia Airport Passenger Charges
12 August 2019 The Malaysian Aviation Commission (MAVCOM) urges Malaysia Airports Holdings Bhd’s (MAHB) to woo more airlines to land in Kuala Lumpur International Airport (KLIA) so as to boost its global connectivity. MAVCOM executive chairman Dr Nungsari Ahmad Radhi said most of the KLIA traffic was within Malaysia and the Southeast Asia region. “We … Continue reading MAVCOM envisions more airlines land at KLIA and boost its global connectivity
11 August 2019, By New Straits Times For many decades, airports around the world including in Malaysia, were mainly gateways or a converging point for travellers from various destinations. The changes brought about by the evolution in technology, coupled with the shift in the mindset and demand among travellers, however, has over the years transformed … Continue reading klia2: A better travelling experience
9 August 2019 Malaysia Airports Holdings Bhd (MAHB) will implement a passenger reconciliation system (PRS) at both terminals of the Kuala Lumpur International Airport (KLIA) by December 2019 to increase efficiency by allowing real-time validation of passenger information at screening checkpoints. The PRS includes the open-gate concept at boarding lounges at klia2. In a statement … Continue reading MAHB to start open-gate concept at KLIA, klia2 boarding lounges
9 August 2019 From today, AirAsia Group Bhd and its low-cost long-haul affiliate AirAsia X Bhd (AAX) will start charging their passengers flying beyond Asean out of klia2 a passenger service charge (PSC) of RM73, from RM50 currently. Airport operator Malaysia Airports Holdings Bhd (MAHB) imposed a PSC of RM73 on passengers using klia2 to … Continue reading AirAsia relents on PSC a year later
8 August 2019 Low-cost airline AirAsia has launched a petition to protest the RM23 additional passenger service charge (PSC) for passengers travelling beyond Asean from RM50 to RM73 per person. At the time of writing, the petition, which was launched mid-last night has garnered 28,568 signatures. “We opposed this increase by not collecting the additional … Continue reading AirAsia launches petition to protest hike in passenger service charge
8 August 2019 Low-cost carrier AirAsia Group Bhd and its affiliate AirAsia X Bhd (AAX) will start charging a passenger service charge (PSC) of RM73, from RM50 currently, for non-Asean international departures from klia2 starting midnight. The low-cost airline group has only been charging RM50 per passenger on its flights as it felt klia2 passengers … Continue reading AirAsia, AirAsia X to charge non-Asean international passengers PSC of RM73 from midnight
8 August 2019 AIRASIA will collect the increased passenger service charge (PSC) levied by Malaysia Airports Holdings Bhd (MAHB) from midnight tonight under protest. This comes following the Kuala Lumpur High Court’s dismissal of AirAsia Bhd and AirAsia X Bhd’s striking out application in relation to the payment for the outstanding PSC to MAHB subsidiary … Continue reading AirAsia to collect increased PSC under protest
8 August 2019 AirAsia says it will start collecting the additional RM23 in passenger service charge (PSC) following the High Court’s ruling last month ordering the low-cost airline to pay RM40.6 million to Malaysia Airports Holdings Berhad (MAHB) for failing to collect the tax. But the airline said it was doing so “under strong protest”, … Continue reading AirAsia includes ‘Under Protest’ in receipts as it starts collecting extra RM23 for PSC
5 August 2019 Better connectivity between the two terminals at Kuala Lumpur international airport will be a catalyst towards drawing more tourists to Malaysia, according to airport operator Malaysia Airports Holdings Berhad. The company’s chief executive, Raja Azmi Raja Nazuddin, said MAHB’s involvement in tourism was more than just the company doing its national duty. … Continue reading How good KUL connections will bring tourism boom
6 August 2019 Low-cost carrier AirAsia Group Bhd and its associate AirAsia X Bhd (AAX) could still face financial penalties for charging its customers a processing fee when they purchased air tickets via credit card or online banking. This is despite it announcing last Tuesday that it would remove the processing fee from October. The … Continue reading AirAsia risks more fines for violation
3 August 2019 AirAsia Group Bhd co-founder and executive chairman Datuk Kamarudin Meranun today expressed his disappointment over the high airport tax that has been imposed by Malaysia Airports Holdings Bhd (MAHB) on passengers. This follows after a protracted court battle between the MAHB and AirAsia which was triggered after the latter refused to collect … Continue reading MAHB’s airport tax will undo Malaysia’s position as low-cost hub, AirAsia executive chairman says
1 August 2019 Low-cost carrier (LCC) AirAsia Group Bhd has not been consulted by Malaysia Airports Holdings Bhd (MAHB) following the latter’s proposal to build an interlining between the Kuala Lumpur International Airport (KLIA) and its second terminal klia2. In a statement released today, AirAsia has called on the airport operator to prioritise more critical … Continue reading AirAsia does not see the rationale of interlining two terminals at KLIA
29 July 2019 by AFIQ AZIZ / pic by TMR FILE THE proposal to establish a fully integrated terminal at Malaysia’s main entry — the Kuala Lumpur International Airport (KLIA) and its second terminal klia2 — could be hampered and delayed due to resistance from some airline operators. According to a source close to the … Continue reading Fully connected KLIA-klia2 could face delays
29 July 2019 A year on, AirAsia Group Bhd has launched a social media campaign, protesting against the government’s move to equalise the passenger service charge (PSC) for non-Asean international flights at klia2 with that of the main Kuala Lumpur International Airport (KLIA). With a video and statement posted under the hashtag #FairAirportTax on Twitter, … Continue reading A year on, AirAsia launches #FairAirportTax campaign against PSC hike at klia2
26 July 2019 by SHAZNI ONG/ pic by BLOOMBERG AIRASIA Group Bhd hit back at the remarks from the Board of Airline Representatives Malaysia (BAR) on the firm’s ongoing dispute with Malaysia Airports Holdings Bhd (MAHB), describing it as “inconsequential and self-serving”. AirAsia CEO Riad Asmat said BAR has no ground in this issue as … Continue reading BAR remarks are ‘inconsequential and self-serving’, says AirAsia’s Riad
25 July 2019 AirAsia Group Berhad has dismissed the comments made by a group representing the majority of airlines operating in Malaysia in the low-cost carrier’s dispute with Malaysia Airports Holdings Berhad (MAHB) over the passenger service charge (PSC). In a statement, AirAsia Berhad CEO Riad Asnat said the Board of Airline Representatives (BAR) had … Continue reading AirAsia dismisses airline group’s remarks on airport passenger tax
23 July 2019 Airport operator Malaysia Airports Holdings Bhd (MAHB) aims to complete the Act of Aggression exercise at all local airports under its management by 2022, says chief executive officer Raja Azmi Raja Nazuddin. He said the objective of the exercise is to test and assess the readiness of various airport agencies in responding … Continue reading MAHB to complete Act of Aggression exercise by 2022
22 July 2019 AIRASIA Group Bhd and AirAsia X Bhd collectively will appeal against the Kuala Lumpur High Court’s ruling ordering them to pay a total of RM40.7 million in unpaid passenger service charge (PSC) to Malaysia Airports (Sepang) Sdn Bhd (MASSB). The low-cost carriers (LCCs) last week were ordered to pay a combined sum … Continue reading AirAsia sets to appeal High Court PSC ruling
20 July 2019 AIRASIA BHD and AirAsia X Bhd will be appealing against the High Court ruling which required them to pay the outstanding passenger service charges (PSC) to Malaysia Airports (Sepang) Sdn Bhd (MASSB). In a statement issued yesterday, both airlines said they were taken aback by the court ruling which dismissed their application … Continue reading Passenger service charge ruling: AirAsia, AirAsia X to appeal
18 July 2019 AirAsia will have to pay at least RM40.6 million to Malaysia Airports (Sepang) Sdn Bhd, a subsidiary of Malaysia Airports Holdings Bhd (MAHB), over unpaid passenger service charges (PSC) from July to December last year. This follows the High Court here dismissing the carrier’s strike out application and allowing summary judgments by … Continue reading AirAsia to pay at least RM40.6m in uncollected PSC to MAHB unit
8 July 2019 THE Kuala Lumpur International Airport (KLIA) in Sepang is unlikely to join its regional peers on the list of world’s top airports for passenger experience anytime soon. The latest consultation paper by the Malaysian Aviation Commission (Mavcom), released on June 18, indicates that KLIA will not be getting the latest luxuries found … Continue reading RM5 billion capital spending won’t make KLIA a ‘space-age airport’
6 July 2019 DRAGON fruits, the beach at Bagan Lalang and the opportunity to experience local culture though homestay packages have been marked as tourist draws at the Visit Sepang Year (VSY) 2020 promotions in KL International Airport. The two-day exhibition at KLIA featured live performances by popular singer Noraniza Idris, Mah Meri dancers who … Continue reading Sepang council goes full swing in tourism drive
20 June 2019 Malaysia Airports Holdings Bhd (June 19, RM8.51) Maintain buy with an unchanged target price (TP) of RM8.80: The Malaysian Aviation Commission (Mavcom) released its second consultation paper for the framework of aeronautical charges. With regard to the regulatory-based asset framework, Malaysia Airports Holdings Bhd (MAHB) submitted a nominal pre-tax weighted average cost … Continue reading MAHB passenger numbers seen at over 100 million in 2019
10 June 2019 MALAYSIA Airports Holdings Berhad (MAHB) has received the Asia Responsible Enterprise Award (AREA) 2019 for spearheading sustainable green initiatives and creating value to the aviation industry. The airport operator received the award for its sustainability initiatives on klia2 at the awards ceremony in Taipei, Taiwan. Sixty-four projects and business leaders were honoured … Continue reading Malaysia Airports recognised for green initiatives
7 June 2019 The Sama-Sama Hotel KL International Airport (KLIA) will be spending RM16 million to renovate its restaurants and event spaces, starting from the middle of November this year. Its general manager Sundralingam Kulendra said the renovation which will be in phases, is in line with the shift in trends and lifestyle to give … Continue reading Sama-Sama Hotel KLIA allocates RM16mil for renovation
6 June 2019 In 2016, an Indian national’s 8 days/7 nights holiday to Malaysia with his wife, parents and a child through klia2 would have cost him RM160 in passenger service charge (PSC). Today, the same holiday would cost the five-member family from India RM505 in PSC and Tourism Tax. And from Sept 1, the … Continue reading Tough terrain for Malaysia’s tourism industry
3 June 2019 AirAsia Group Bhd is hopeful that the new passenger service charge (PSC) will be revised to RM25-RM30 for passengers travelling via the low-cost terminal in Sepang. The new PSC rate is scheduled to be published by October this year, according to the Malaysian Aviation Commission (MAVCOM). The PSC charges are currently at … Continue reading Revised PSC shoud be between RM25 – RM30, says Fernandes
31 May 2019 Malaysia Airport Holdings Bhd (MAHB) will be conducting an operational readiness, activation and transition (Orat) exercise for the new dedicated processing centre for departing airline crew at the klia2 beginning from today. Group chief executive officer Raja Azmi Raja Nazuddin said the Orat exercise, to be conducted for a duration of two … Continue reading Orat exercise for klia2 departing airline crew dedicated processing centre
28 May 2019 Malaysia Airports Holdings Bhd (MAHB) has bagged the Asia Responsible Award (AREA) 2019 for spearheading sustainable green initiatives and creating value to the aviation industry. In a statement today, it said the award, received in a ceremony held in Taiwan recently, was in recognition of its sustainability initiative for the Kuala Lumpur … Continue reading MAHB wins Green Leadership award
27 May 2019 Last week, a hearing date was set for AirAsia’s judicial review application against the Malaysian Aviation Commission’s (Mavcom) decision not to adjudicate on the airline’s dispute with Malaysia Airports Holdings Bhd (MAHB). The dispute in question was over uncollected passenger service charges (PSC), which MAHB is claiming from AirAsia Bhd and AirAsia … Continue reading Let the courts decide
23 May 2019 IT may not be that Malaysia is blowing its own trumpet when we say the country has all it needs to be an aviation hub. The country is at the centre of the Asean region as well as Asia-Pacific. From Kuala Lumpur, you can reach the capital cities of Indonesia, Thailand, Vietnam, … Continue reading Anthony Loke: Airports need private investments
10 May 2019 Malaysia Airports (Niaga) Sdn Bhd, a subsidiary of Malaysia Airports Holdings Bhd and better known as Eraman Malaysia, inked a partnership deal with e-commerce player Ourshop allowing travelers to pick up pre-booked products from ourshop.com Eraman duty-free outlet at klia2. The partnership provides Eraman an access to passenger trends and travellers’ departing … Continue reading Eraman partners with Ourshop, allowing travellers to pick up products at klia2
30 April 2019 A high-precision system to detect foreign object debris on the three runways of the KL International Airport (KLIA) and klia2 – collectively known as KUL – has been launched, ensuring better safety and security. The system, known as the Foreign Object Debris (FOD) detection system, is the result of a tripartite collaboration … Continue reading KLIA, klia2 implement world’s first runway debris detection system
20 April 2019 Airside connectivity between KLIA and klia2 will see the two terminals integrated and potentially improve traffic growth, says the Malaysian Aviation Commission (Mavcom). In a report published on its website on the benefits of integrated terminals, Mavcom said integrations through airside connectivity could also reduce congestion at KLIA without the need to … Continue reading KLIA-klia2 link will boost air traffic, says Mavcom
12 April 2019 The government has extended the tenure of Malaysia Airports Holdings Bhd (MAHB) to run the Kuala Lumpur International Airport (KLIA) and klia2 in Sepang and 38 other airports in the country by another 35 years to Feb 11, 2069 from 2034. The government has also entered into four new operating agreements (OAs) … Continue reading Putrajaya extends MAHB operating agreements by 35 years to 2069
11 April 2019 Passenger volume at the 39 airports Malaysia Airports Holdings Bhd (MAHB) operates in Malaysia rose by 3.1% annually to 8.88 million in March, said the company in a Bursa Malaysia filing yesterday. The domestic sector grew by 6.9% to 4.4 million while international passenger traffic declined by 0.4% to 4.5 million passengers. … Continue reading MAHB: Passenger volume up 3.1 percent in March
10 April 2019 Malaysia Airports Holding Bhd (MAHB) sees little disruption in passenger movement at its airports despite the grounding of the Boeing 737 MAX type aircraft by airlines around the world. The airport operator said three international carriers which operate the Boeing 737 MAX to the KL International Airport (KLIA) had switched to other … Continue reading MAHB reports steady passenger traffic growth in March despite Boeing 737 MAX grounding
3 April 2019 The Kuala Lumpur International Airport (KLIA) is the fourth best airport in the world in its category. It is therefore misleading to rank it at number 54 of 100 airports surveyed, according to Malaysia Airports Holdings Bhd (MAHB). Similarly, it said, klia2 is ranked the world’s third best low-cost airline terminal, up … Continue reading KLIA 4th best in the world, survey misleading: MAHB
25 March 2019 The expansion plan of the main terminal of the Kuala Lumpur International Airport (KLIA) could be deferred until 2023, unless the decision can be finalised for the first Regulatory Asset Base (RAB) framework by January 2020. Malaysia Airports Holdings Bhd (MAHB) group chief executive officer Raja Azmi Raja Nazuddin said the airport … Continue reading KLIA expansion may be delayed until 2023
22 March 2019 Malaysia Airports Holdings Bhd (MAHB) announced today it had yesterday received an arbitration notice from Segi Astana Sdn Bhd (SASB) whereby SASB is claiming RM70 million from MAHB for alleged losses and damages due to the delay in the commencement of commercial operations at the klia2 Integrated Complex. TanFernandes In a statement … Continue reading MAHB gets arbitration notice on klia2 Integrated Complex delay
13 March 2019 Malaysia Airports Holdings Bhd (MAHB) has just wrapped up its best financial year, suggesting that the airport operator is finally returning to a period of rapid growth last seen before FY2015. On Thursday, MAHB released data showing that it posted a record net profit of RM727.3 million and revenue of RM4.85 billion … Continue reading MAHB looks to return to its heyday of rapid growth
13 March 2019 Hong Leong Investment Bank (HLIB) Research has suggested that the government consider divesting Malaysia Airlines Bhd or roping in a strategic partner for the ailing national carrier. Nonetheless, it said any options on the table will involve capacity cut, which may benefit AirAsia Group Bhd (AAG) in gaining further market dominance, but … Continue reading Analyst suggests govt sell or get strategic partner for Malaysia Airlines
11 March 2019 Passenger traffic at the country’s 39 airports managed by Malaysia Airports Holdings Bhd (MAHB) grew 5.4% in February to 8.14 million from 7.72 million a year ago. International traffic climbed 2.3% year-on-year (y-o-y) to 4.2 million passengers, while domestic traffic climbed 8.9% y-o-y to four million passengers. The Chinese New Year festive … Continue reading Festive crowd boosts 5.4% growth of passenger traffic in local airports
4 March 2019 The Employees Provident Fund (EPF) is not planning to adjust employees and employers’ monthly contribution rates anytime soon, in view of the rising cost of living as well as cost of doing business. “I wouldn’t hastily increase or decrease (the rates) because I think a lot of study needs to be done … Continue reading EPF: No plans to adjust contribution rates
26 February 2019 Malaysia Airports Holdings Bhd (MAHB) is set to embark on baggage handling system (BHS) replacement exercise at the main terminal of the Kuala Lumpur International Airport (KLIA) beginning this year. Corporate communication general manager Nik Anis Nik Zakaria said the airport operator would allocate between RM250 million and RM300 million to undertake … Continue reading MAHB allocates up to RM300 million to upgrade baggage handling system at KLIA this year
21 February 2019 The government said it will stay out of the commercial spat between Malaysia Airports Holdings Bhd (MAHB) and AirAsia Group Bhd over the collection of the passenger service charge (PSC) at the Kuala Lumpur International Airport 2 (klia2). Transport Minister Anthony Loke said both parties should re-negotiate an amicable solution, and the … Continue reading Govt to stay out of MAHB-AirAsia feud, says Loke
19 February 2019 The Employees Provident Fund (EPF) is expected to hold discussions with AirAsia Group Bhd soon, pertaining to its ongoing legal tussle with Malaysia Airports Holdings Bhd (MAHB) on the collection of passenger service charge (PSC) at the Kuala Lumpur International Airport 2 (klia2). The pension fund, which holds major stakes in both … Continue reading MAHB-AirAsia feud: EPF wants amicable solution
12 February 2019 The Malaysian Aviation Commission (Mavcom) will not involve itself in the ongoing spat between Malaysia Airports Holdings Bhd (MAHB) and AirAsia Group Bhd, over the collection of passenger service charge (PSC) at the Kuala Lumpur International Airport 2 (klia2). Mavcom chairman Dr Nungsari Ahmad Radhi (picture) said the regulator will instead wait … Continue reading Mavcom on wait-and-see mode over MAHB-AirAsia spat
10 February 2019 AS a court fight brews between Asia’s biggest budget airline group and Malaysia’s dominant airport operator, a common major shareholder has asked them to talk things over. It is learnt that the Employees Provident Fund (EPF), a substantial shareholder in both AirAsia Group Bhd (AAGB) and Malaysia Airports Holdings Bhd (MAHB), has … Continue reading Newsbreak: EPF voices concern over AirAsia-MAHB litigation
9 February 2019 The Kuala Lumpur International Airport 2 (klia2) has exceeded the targets in all seven elements under the Quality of Service (QoS) performance measure in November 2018, said Malaysia Airports Holdings Bhd (MAHB). KLIA’s main terminal, meanwhile, exceeded the targets in seven out of eight elements, MAHB said in a statement today. Klia2 … Continue reading Klia2 exceeds quality of service targets
6 February 2019 Air Asia has claimed that Malaysia Airports Holdings Berhad (MAHB) has turned down their offer of mediation, in a letter sent by the airport operator’s lawyers. The airline said that in an attempt to resolve the parties’ ongoing dispute over passenger service charges at Kuala Lumpur International Airport 2 (klia2), they had … Continue reading MAHB turned down our offer for mediation, says AirAsia
5 February 2019 After years of being at loggerheads, Malaysia’s dominant airport operator and Asia’s biggest budget airline group are taking their airport tax dispute to court for the first time. The airport tax, or passenger service charge (PSC), has been a point of contention between Malaysia Airports Holdings Bhd (MAHB) and AirAsia group for … Continue reading PSC dispute: Let the courts decide
5 February 2019 THE Kuala Lumpur International Airport (KLIA) is the 12th busiest in the world measured by international passenger traffic. This is good news for Malaysia Airports Holdings Berhad (MAHB), which operates 39 airports in the country. But not all news in our aviation industry is good news. Entrance to klia2 Main Terminal Building … Continue reading Taxing dispute
4 February 2019 AirAsia Malaysia chief executive officer (CEO) Riad Asmat has slammed Malaysia Airport Holdings Bhd’s(MAHB) statement on the passenger service charge (PSC) that was released yesterday, calling the airports operator’s arguments “duplicitous and disingenuous”. In a statement today, Riad said the seven-page statement by MAHB yesterday did not clarify on the PSC, but … Continue reading AirAsia Malaysia’s CEO slams MAHB’s PSC clarification, calling it ‘duplicitous and disingenuous’
4 February 2019 The bad blood between Malaysia Airports Holdings Bhd (MAHB) and AirAsia Group Bhd continues to boil over. After being served with a notice by AirAsia claiming almost RM480mil for losses incurred from operating at klia2, MAHB said the low-cost carrier’s disparity of approach to the Passenger Service Charge (PSC) impacted its ability … Continue reading MAHB-AirAsia feud undermines M’sian effort to be aviation hub
4 February 2019 AS the feud intensifies between Malaysia Airports Holdings Bhd (MAHB) and AirAsia, so too the voices from air travellers against the imposition of a departure levy, as well as increase in passenger service charge (PSC). Malaysians, however, said they were determined to continue travelling. (File pix) Malaysians say the departure levy will … Continue reading Travellers against departure levy
3 February 2019 As the passenger service charge (PSC) dispute between AirAsia and Malaysia Airports Holdings Bhd (MAHB) escalated further this past week, the airport operator has come out to say that it is simply following the rules and protecting both its shareholders and the local aviation sector. In a statement released today, MAHB highlighted … Continue reading MAHB points to rulebook as PSC fight heats up
3 February 2019 Malaysia Airports Holdings Berhad (MAHB) said that it does not set, fix or control passenger service charges (PSC), in response to civil suits between its subsidiary Malaysia Airports (Sepang) Sdn Bhd and AirAsia over hundreds of millions of ringgit in outstanding PSC. The airport operator said PSC partially covers the operating, improvement … Continue reading MAHB says it does not set, fix or control passenger service charges (PSC)
1 February 2019 Malaysia Airports Holdings Bhd (MAHB) expects an increase of nearly 16% in passenger movement to pass through both terminals of KLIA Main and klia2 during the super peak period from now till Feb 13, 2019. Group chief executive officer Raja Azmi Raja Nazuddin said the expected rise in passenger traffic meant MAHB … Continue reading MAHB gears up to handle 16% surge in passenger traffic during CNY
27 January 2019 The story of tenants not seeing eye to eye with landlords is one that endures the test of time. Tenants often find fault with their landlords in upholding their rented property’s expectations, whilst landlords feel they do their level best to provide what they deem as meeting the bar. Whilst mostly common … Continue reading Resolving Malaysia’s airport conundrum
25 January 2019 Malaysia Airports Holdings Bhd (MAHB) has clarified that there is no counterclaim made for the alleged sum in excess of RM400 million or details particularising the same in the civil suits against AirAsia X Bhd and AirAsia Bhd. “The defendants will be availing itself of the statutory provisions for dispute resolution within … Continue reading MAHB: No counterclaim made in suits against AirAsia, AirAsia X
24 January 2019 Years of bad blood between AirAsia Group Bhd and Malaysia Airports Holdings Bhd (MAHB) continue to boil over, with the airline now counter-suing the airport operator for over RM400mil in a case involving operational disruptions at klia2. The counter-claim is in response to MAHB’s action filed in December against AirAsia and its … Continue reading AirAsia sues Malaysia Airports for RM400 million
23 January 2019 AirAsia Group Bhd is seeking more than RM400 million in counter-claims against Malaysia Airports Holdings Bhd (MAHB) in response to a suit filed by the airport operator last month over outstanding airport taxes. The counter-claims are for losses and damages experienced by AirAsia and its long-haul sister airline, AirAsia X Bhd (AAX), … Continue reading AirAsia seeks over RM400m in counter-claim against MAHB
18 January 2019 The construction of a new dedicated RM3 million processing centre at klia2 in Sepang is almost 50% complete, says Malaysia Airports Holdings Bhd (MAHB). The processing centre, which was kicked off last October, is expected to be operational by May this year. klia2’s new RM3m processing centre to cut time by 66% … Continue reading klia2’s new RM3 million processing centre to cut time by 66% for domestic flights
18 January 2019 A dedicated processing centre for departing airline crew, which is being built at the Kuala Lumpur International Airport’s (KUL) second terminal klia2, is almost 50 per cent completed. In a statement today, Malaysia Airports Holdings Bhd (MAHB) said the project was kicked off last October and the centre was expected to be … Continue reading Dedicated crew processing centre at klia2 nearly half completed
9 January 2019 The swarm of bees that seems to have taken up residence at the Kuala Lumpur International Airport 2 (klia2) is being closely monitored and the area may be fumigated if the bees do not disperse, said Malaysia Airports Holdings Bhd (MAHB). MAHB said it was aware of the congregation of bees at … Continue reading MAHB: We are monitoring bee situation in klia2
8 January 2019 Malaysia Airports Holdings Bhd (MAHB) has clarified that it is monitoring the swarm of bees that seems to have taken up residence at the Kuala Lumpur International Airport 2 (klia2), and is prepared to fumigate the area if the bees do not disperse. MAHB said it was aware of the congregation of … Continue reading MAHB monitoring bees at klia2, ready to fumigate if necessary
7 January 2019 AirAsia passengers departing from the Kuala Lumpur International Airport 2 (klia2) will no longer have to pay the RM3 klia2 fee starting today (Jan 7). In a statement, AirAsia said it will cease charging the fee in an effort to keep fares low. AirAsia passengers no longer have to pay RM3 klia2 … Continue reading AirAsia passengers no longer have to pay RM3 klia2 fee
4 January 2019 The RM3 “klia2 fee” that AirAsia Group Bhd imposed on all passengers departing from the terminal in Sepang as part of its ticket price is “to cover the huge amount of extra cost klia2 has created compared with the old low-cost carrier terminal (LCCT) in Sepang”, explains its group chief executive officer … Continue reading RM3 klia2 fee to cover ‘extra cost klia2 has created’, says AirAsia’s Fernandes
3 January 2019 Malaysia Airports Holdings Bhd (MAHB) has clarified that it has never imposed the RM3 “klia2 fee” that AirAsia plans to stop collecting. This follows the announcement by the low-cost carrier earlier this week that it would remove the “klia2 fee” that it had charged as part of its ticket price since May … Continue reading MAHB: We do not impose RM3 “klia2 fee”
2 January 2019 From next week onwards, passengers flying on AirAsia will not have to pay the the RM3 (US$0.72) airport fee charged by Kuala Lumpur International Airport 2 (klia2), according to AirAsia Group CEO Tony Fernandes. The fee is charged by the airport operator for “mandatory” facilities like aerobridges and check-in systems, AirAsia said … Continue reading Tony Fernandes says AirAsia will no longer collect klia2 fees, and wants compensation for ‘holes’ on runways
1 January 2019 If you’re travelling out from KLIA and klia2, you might experience poor connectivity on your smartphone and tablets. According to a report by The Star, Malaysia Airports Holdings Berhad (MAHB) had switched its indoor building coverage (IBC) provider overnight and this might cause potential disruption of mobile services in both airport terminals … Continue reading This is the reason why KLIA and klia2 are having bad mobile coverage lately
1 January 2019 Cellular companies are concerned over the potential disruptions of communication services at KLIA and klia2 with the handover of indoor coverage to a new service provider last night by Malaysia Airports Holdings Bhd (MAHB). The concern stems after a walk-through test conducted at klia2 yesterday morning and the results showing that the … Continue reading Concerns over indoor coverage at klia2
21 December 2018 The Kuala Lumpur International Airport and the neighbouring klia2, collectively known as KUL, have passed with flying colours the Malaysian Aviation Commission’s latest audit on the quality of service. Malaysia Airports Holdings Berhad (MAHB) said KUL had exceeded the service quality targets of Mavcom’s October 2018 Quality of Service (QoS) framework, which … Continue reading KLIA, klia2 score flying colours in latest airport audit
20 December 2018 Malaysia Airports Holdings Bhd`s (MAHB) record profits, which the group claimed to be attributed to an increase in passenger service charge (PSC) and growth in passenger numbers, come at a cost to the Malaysian economy and tourism industry, said AirAsia Group. MAHB`s net profit more than tripled in 2017 to RM237 million … Continue reading MAHB’s record-breaking profits bring risks to the Malaysian economy and tourism industry: AirAsia
19 December 2018 It could cause airlines being squeezed out of business and ultimately hit tourism and economy, low-cost carrier warns MAHB Unjustified price increases such as the hike in passenger service charge (PSC) could result in airlines being squeezed out of business and subsequently affect tourism arrivals, said low-cost carrier AirAsia. AirAsia: High cost … Continue reading AirAsia: High cost of unjustified PSC hike
19 December 2018 Malaysia Airports Holdings Bhd (MAHB) aims to attract 10 airlines, both premium and low-cost carriers (LCCs) to Malaysia, especially to its five main airports, in 2019. The airports are Kuala Lumpur International Airport (KLIA), klia2, Penang International Airport, Kota Kinabalu International Airport and Kuching International Airport, said MAHB general manager for airline … Continue reading MAHB hopes to woo 10 airlines next year
19 December 2018 Transport Minister Loke Siew Fook may want to “de-escalate” tensions between low-cost carrier AirAsia and Malaysia Airports Holdings Bhd (MAHB) but if social media is anything to go by, this is unlikely to happen anytime soon. Over the years, there has been no love lost between the two aviation entities, but the … Continue reading AirAsia-MAHB spat continues despite minister’s wish for peace
18 December 2018 Malaysia Airports Holdings Bhd (MAHB) expects the passenger movement at the Kuala Lumpur International Airport’s (KLIA) main terminal and klia2 to surge by 12 per cent and 21 per cent, respectively, this month, which is considered a super-peak travel period. The airport operator projected a total of 6.9 million passengers travelling via … Continue reading MAHB expects higher passenger movement in December
15 December 2018 By Philip Golingai THERE’S a meme going around in connection with AirAsia’s two chartered flights to bring Harimau Malaya fans to Hanoi for today’s second leg of the AFF Suzuki Cup final against Vietnam at My Dinh Stadium. The first of the meme’s four panels shows cheering Malaysian fans. The second shows … Continue reading Travel and taxes are a bad combo
15 December 2018 AirAsia Group Bhd (AirAsia) is adamant on its refusal to increase the airport tax charged on passengers departing from klia2 on behalf of Malaysia Airports (Sepang) Sdn Bhd (MASSB), a subsidiary of Malaysia Airports Holdings Bhd (MAHB). In reference to the Writ of Summons served to AirAsia X Bhd (AAX) and AirAsia, … Continue reading AirAsia stands firm in tax row with MAHB
13 December 2018 Malaysia Airports Holdings Berhad (MAHB) has boosted accessibility in klia2 by ramping up its free buggy service while also introducing wheelchairs and strollers for the convenience of senior citizens and parents with small children. Transport Minister Loke Siew Fook today launched the new wheelchairs and strollers which passengers can use for free. … Continue reading Increased buggy service, free wheelchairs and strollers for klia2
13 December 2018 By Zanariah Abd Mutalib Malaysia and Singapore should be given space to sit down and discuss on pending disputes between the two nations next month. Transport Minister Anthony Loke said all quarters should cease commenting and prolonging the issues at hand until leaders of the two countries had met. Transport Minister Anthony … Continue reading Malaysia, Singapore to meet on ILS issue mid-January – Anthony Loke
10 December 2018 Malaysia Airports Holdings Bhd (MAHB) network of airports including the Istanbul Sabiha Gokcen Inter-national Airport, recorded 11 million passengers in November 2018, representing a 3.8% growth from November 2017. The increase in passenger movements for MAHB network of airports was driven by airlines launching new routes for both the international and domestic … Continue reading MAHB records 3.8% passenger growth in November
3 December 2018 Effective Dec 1, Kuala Lumpur International Airport (KUL) joined the worldwide ‘silent airport’ movement by reducing the number of public announcements at both terminals KLIA and klia2. Malaysia Airports Holdings Bhd said the implementation of the silent airport was in line with addressing concerns raised by the public on the matter. KLIA … Continue reading ‘Silent airport’ movement to be seamless for passengers
2 December 2018 The ongoing ‘Silent Airport’ campaign at the Kuala Lumpur Airport (KLIA) and Kuala Lumpur International Airport 2 (klia2) to improve users’ experience, has received encouraging feedback. Malaysia Airports Holdings Berhad (MAHB) Acting Group Chief Executive Officer Raja Azmi Raja Nazuddin said the campaign where fewer public announcements were made on air, started … Continue reading ‘Silent Airport’ campaign at KLIA, klia2 gets positive feedback