11 May 2022
Bangi MP Ong Kian Ming has outlined eight suggestions on how to improve traffic flow at toll booths, key among them being an analysis of traffic data at MyRFID, Smart Tag and Touch ‘n Go lanes.
He said proper processing of big data at the various gantries to assess their respective efficiencies, especially those with high traffic, would give an updated picture on the speed of traffic flow at various lanes.
“If PLUS and Touch ‘n Go can show that the speed of traffic flow is significantly faster at MyRFID lanes compared to the other lanes, this may push more highway users to install MyRFID tags and achieve the government’s target of 60% RFID usage by the end of 2022,” he said in a statement today.
“Big data analytics at the various toll booths may also help PLUS and Touch ‘n Go identify areas of likely congestion, where more assets such as support staff can be deployed to resolve payment problems.”
Ong, a former deputy international trade and industry minister, also called for the use of SMS or other types of notifications to remind highway users of low balance/auto top-up options if their MyRFID e-wallet balance is low.
He said users should also be encouraged to use the auto top-up function in the Touch ‘n Go e-wallet.
Noting that a common reason for vehicles getting stuck at toll booths is the low balance in their Touch ‘n Go cards or e-wallets, he called for a one-time negative balance charge in road users’ Touch ‘n Go cards or e-wallets, which would be followed by a reminder or notification to top them up.
His other suggestions include rolling out MyRFID for buses, lorries and other heavy vehicles, and increasing the availability of the enhanced Touch ‘n Go card, which allows for the card to be topped up online.
Ong also called for MyRFID, which is currently owned and operated by Touch ‘n Go e-wallet, to be linked to other payment systems to provide highway users a variety of options.
Apart from pushing for a timeline for the conversion of Smart Tag into MyRFID lanes, he said the works ministry should state a timeline for its overall plan to migrate to a multi-lane free flow (MLFF) system as previously announced.
Source: www.freemalaysiatoday.com
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