22 April 2020
BELOW are some frequently asked questions relating to air travel during the movement control order (MCO) until April 28. The process is overseen by Malaysia Airports Berhad and the National Disaster Management Agency.
Q Will the airports stay open?
A Yes. Under the MCO, airports are categorised as an essential service, so all airports will continue to operate.
Q Are flights affected by the restrictions?
A Currently, there are no restrictions on both international and domestic flight operations. Any decision to cancel flights will be at the discretion of the airline companies. Passengers are advised to check with the respective airline companies for flight schedules.
Q Who will be allowed to fly out of Malaysia?
A Malaysian citizens and permanent residents are not allowed to travel abroad for holidays during this period.
– Malaysian diplomats serving abroad are allowed to leave the country.
– Malaysian citizens and permanent residents holding work permits from third countries who wish to return to their places of work will be allowed to do so but may not re-enter before April 28.
– All the necessary documents are required to be produced at the point of departure.
– All visitors and foreign nationals are allowed to leave the country but shall not enter until further notice.
Q Who will be allowed to fly into Malaysia?
A Malaysian citizens and permanent residents can return to Malaysia from abroad during this period.
– Spouses and children of citizens holding long-term passes are allowed to enter the country.
– Foreign diplomats serving in Malaysia are allowed to enter the country.
– Families of foreign diplomats are allowed to enter with a Dependent Pass.
– All holders of Expatriate Pass, Student Pass, Dependent Pass, Temporary Work Pass and MM2H pass are not allowed to enter Malaysia. If your pass expires while in your respective countries, you will be allowed to enter once the MCO is lifted.- All entries into Malaysia will have to undergo health screening at the point of entry. Those exhibiting symptoms of Covid-19 will be taken straight to the hospital.
– Malaysians, as well as their non-Malaysian family members, will be immediately sent to a dedicated quarantine centre after clearing immigration, where they will remain in quarantine for the next 14 days.- Airline and cargo crews, including private jets, are required to go through health screening before immigration clearance.
Q Will international passengers be able to transit at our airport?
A Transit and connecting flight passengers who do not require immigration clearance are allowed to board their connecting flights. They need to check with their airline to ensure their checked-in luggage is transferred to the connecting flight to reach the destination. Inter-terminal (KLIA-klia2 or klia2-KLIA) transit will not be possible during this period.
Q Can I continue to take my domestic connecting flight after arriving in Malaysia from abroad?
A You are allowed to continue your domestic connecting flights to Sabah or Sarawak only. You must show valid travel documents to transit within 24 hours, and are not allowed to leave the transiting airport (KUL). Otherwise, after clearing immigration, Malaysians, as well as their non-Malaysian family members, will be immediately sent to a dedicated quarantine centre, where you will remain in quarantine for the next 14 days. You may only take your domestic flight after the quarantine period is over.
Q Can Malaysians or foreign visitors (who are currently in Malaysia) from Peninsular Malaysia fly to Sabah or Sarawak, and vice versa?
A No. Malaysians and foreign visitors (who are currently in Malaysia) are not allowed to fly from Peninsular Malaysia to Sabah or Sarawak and vice versa. However, for Sabahans and Sarawakians who are already in Peninsular Malaysia before the MCO implementation and wish to return to their respective states, they will be allowed to do so. They are required to show their previous flight ticket and MyKad or passport to clear immigration. The same applies to those from Peninsular Malaysia who are currently in Sabah or Sarawak and wish to return.
Q Are the shops, services and food and beverages outlets at the airport open during this period?
A Under the MCO, only pharmacies, supermarkets and convenience stores selling essential items are allowed to open at the airport. While dine-in or eat-in are not allowed at the F&B outlets, you may order takeaways.
Q Can I get to the airport via public transport?
A Buses are available from 6am to 10am and 5pm to 10pm daily. Taxi and e-hailing transport are available from 6am to 10pm daily. KLIA express train service is temporarily suspended until the MCO is lifted.
Q How can I get more information?
A The National Disaster Control Centre can be contacted at 03-8064 2400.