24 November 2020
AirAsia has partnered with digital transformation company GrayMatter to launch Scan2Fly, a technology that can determine a passenger’s eligibility to fly before they arrive at the airport, including real-time verification of relevant health documentation.
With Scan2Fly, passengers can scan and upload their medical certificates during the online self-check-in process. This includes the corresponding processing of any required documents to verify whether the passenger is approved to fly by the various authorities and possesses a valid Covid-19 Negative Certificate.
GrayMatter has already tested the app on AirAsia flights from Malaysia’s KLIA2 Airport on services to Singapore and Surabaya in Indonesia.
At the same time, AirAsia announced other recent enhancements in conjunction with Vision-Box, including automated bag drop services, roving technology for temperature checks, and biometric facial recognition technology FACES (Fast Airport Clearance Experience System) – the airline’s contactless facial recognition passenger processing system.
AirAsia Group COO Javed Malik said: “Innovation has always been in our DNA. Our digital transformation continues to gain momentum as we work hard to make travel in this new world more secure, hygienic, contactless and seamless than ever before by improving our digital capabilities which reduce costs and further enhance the customer journey. As we pivot into a one-stop travel and lifestyle platform, there are many more innovations in the pipeline which we will announce in due course.”