12 October 2019
The pick-up points for e-hailing service at KLIA terminals have been designated at Door 3 and 4, Level 1 of Main Terminal Building (MTB) KLIA and at Door 5, Level 1, of the Transportation Hub at klia2.
Previously, the e-hailing drivers picked up their passengers at Level 3 of the arrival hall at KLIA and Level 2 arrival hall at klia2, said Malaysia Airports in a statement.
The two pick-up points have been upgraded with comfortable waiting amenities for passengers, it added.
The new initiative by the airport operator, with assistance from other related government agencies, aims to improve the traffic and ensure a more systematic public transportation flow at the airport.
Malaysia Airports has allocated a complimentary waiting area for e-hailing drivers at its landside operations office, which is just five minutes away from the terminal before picking up their passengers.
“Drivers are to be reminded that a penalty of RM10 will be imposed should they remain in the pick-up lane for more than five minutes and an additional penalty of RM10 will be imposed if the driver continues to wait for another five minutes,” it said.
Meanwhile, in NILAI, Transport Minister Loke Siew Fook said his officers will continue to fully enforce e-hailing regulations starting today, but has promised to be more lenient towards drivers who are in the final processes of obtaining their passenger service vehicle (PSV) licence.
“We have started enforcement and like I said a few days ago, we are taking a gradual approach. We will still give them room so long as they have registered for their PSV examination or are taking steps to fulfil the requirements.
“We have no problems giving them leeway because there might be some processes that will take time to complete,” he said at the official opening of Stesen KTM Komuter Nilai today.
Loke said as enforcement would be done gradually, e-hailing drivers need not worry that the authorities would mount a big operation against them.
“So, it does not mean that the authorities would conduct checks car to car and detain the drivers,” he said.
Earlier this month, Road Transport Department enforcement division director Khairul Anuar Bachok had said that JPJ would take firm action against e-hailing drivers who did not meet the government’s stipulated rules and regulations, once the enforcement had begun.
From Oct 12, vehicles used for e-hailing services, among others, require PSV licences, passenger insurance, e-hailing stickers and e-hailing vehicle permits (EVP) from the Land Public Transport Agency (APAD).
Initially, the deadline was July 12 but the Cabinet deferred it to Oct 12 to give more time for the drivers to fulfill the requirements.