1 April 2019
The new dedicated processing centre – Customs, Immigration, and Quarantine (CIQ) complex – at the Kuala Lumpur International Airport’s second terminal, klia2, is nearly 70 per cent complete and will be fully operational by next month.

In a statement today, Malaysia Airports Holdings Bhd (MAHB) group chief executive officer Raja Azmi Raja Nazuddin said the facility would help departing crew of its airline partners, particularly AirAsia, optimise their procedures to score better on-time performance.
With the projected efficiency that the CIQ will provide to the airlines, passengers can expect more new routes and increased flight frequencies, he said.
Raja Azmi noted that AirAsia, in anticipation of the CIQ’s completion, had launched new service routes to Fukuoka and Chiang Rai early this year.
“Our friends at AirAsia handled more than 85,000 outbound flights at klia2 last year, which was a 9.9 per cent increase from 2017.
“As for 2019, its performance to date has seen 14,000 outbound flights, also an increase of 1.4 per cent over the same period in 2018. Therefore, we are confident that the new CIQ will serve our airlines well,” he said.
Last year, klia2 served 31.9 million passengers, up 5.3 per cent year-on-year. It also welcomed two new airlines, Indigo Airlines and Citilink Indonesia.
The CIQ is a tripartite collaboration between MAHB, the Immigration Department and the Royal Malaysian Customs.
The facility will be equipped with integrated processes to ease mobilisation of the departing airline crew to the boarding gates and increase their punctuality that will then encourage faster turnaround time for the aircraft. – Bernama
Source: www.nst.com.my
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