23 June 2017
Passengers are encouraged to arrive at least three hours prior to departure and to perform self-check-ins to avoid congestion while travelling during this holiday period.
In a statement, AirAsia and AirAsia X said as the volume of passengers is expected to spike due to Hari Raya Aidilfitri, guests are encouraged to be at the airport at least three hours prior to the scheduled times of departure for AirAsia flights and at least four hours earlier for AirAsia X flights.
“We would also like to remind guests to conduct self-check-in via web, mobile or kiosk services for a smoother journey at the airport,” it said.
Web, mobile and kiosk check-in services are available 14 days and up to one hour prior to departure for all AirAsia flights and up to four hours prior to departure for all AirAsia X flights.
“Self-service options, namely self-check-in and self-bag tag are fully operational at Kuala Lumpur International Airport 2 (klia2), Langkawi International Airport, Penang International Airport, Senai International Airport, Kuching International Airport, Kota Kinabalu International Airport and Sultan Abdul Halim Airport.
“Self-check-in and self-bag tag are also available at Bintulu Airport, Sultan Ismail Petra Airport, Sultan Mahmud Airport, Labuan Airport, Miri Airport, Sandakan Airport, Sibu Airport and Tawau Airport.
“As congestion is expected at the security scanning, baggage clearance and immigration checkpoints during this holiday season, it is best to complete baggage drop and proceed to the boarding gate as early as possible.
“However, AirAsia’s ground staff will be available at the airport to assist all guests with their travelling needs and to ensure a pleasant journey for everyone throughout the Aidilfitri celebrations,” it added.
Original Source: nst