6 February 2015
AirAsia is relocating the self check-in counters at klia2 as of Monday, Feb 9, and advising passengers to arrive at the airport at least three hours before their scheduled flights to clear all travel formalities.
In a statement today, AirAsia said the changes are applicable to all AirAsia and AirAsia X passengers. The wheelchair service counter remains at Row V (beside Counter V16) at klia2.
AirAsia said self check-in (via web, mobile and kiosks) services are available from 14 days up to one hour prior to departure for all AirAsia flights, and up to four hours prior to departure for AirAsia X flights.
“It is highly recommended for guests to print out their boarding passes before arriving at the airport, to ease their travel process especially during the Chinese New Year holiday travel period.
“For guests with baggage to check-in, baggage drop counters close 60 minutes before flight departure for all AirAsia and AirAsia X flights.
“As congestion is also expected at the security scanning and immigration checkpoints during this festive period, guests are also advised to arrive early.”
The self check-in counters began operations in mid-December last year.
Original Source: therakyatpost.com