Malindo Air is the FIRST airline to start operation at new Malaysia Airport KLIA2 on May 2, 2014, and also the FIRST airline to move its operations back to KLIA (after less than 2 years in KLIA2) on March 15, 2016.


Latest Malindo Air News

Malindo Air's Chief Executive Officer, Chandran Rama Muthy said Malindo Air was looking forward to relocating from klia2 to KLIA.

"We hope to contribute positively to the nation's aviation and tourism industries and boost Malaysia's economic growth in the long-term," he added.


Contact Malindo Air

About Malindo Air
Website: www.malindoair.com
FAQs: www.malindoair.com
Contact:
KL City Sales Office
Ground Floor, 2 Lorong Medan Tuanku 1,
Off Jalan Tuanku Abdul Rahman,
50100, Kuala Lumpur.

KLIA2 Sales & Ticketing Counter
Temporary sales counters are located beside counter W16.
Business hours: 9am to 9pm daily
Social: Facebook | Twitter

Malindo Air at KLIA2
Should you require further assistance regarding Malindo Air at KLIA2, contact Malindo Air at:

Email:
info@malindoair.com

Phone:
03-7841 5388
Read more about Malindo Air at KLIA2.

Malindo Air

Malindo Air is the FIRST airline to start operation at new Malaysia Airport KLIA2. On 2 May 2014, Malindo Air moved to a new home, which is Kuala Lumpur International Airport 2 (KLIA2) and started its full operations at the new Malaysia Airport. Due to this move, all current Malindo Air's operations at KLIA would be ceased, and would be resumed at the new KLIA2 airport.

Malindo Air


Beginning 2 May 2014 onwards, all Malindo Air KLIA (KLU) flights will land and depart from KLIA2.

The new KLIA2 terminal, located 2km away from KLIA, will be accessible via a 2.2km railway line extension of the existing ERL line, served by 12 high-speed electric trains. Both KLIA Ekspres and KLIA Transit services will be serving the KL Sentral to KLIA2 line.



Airlines operating at Malaysia Airport KLIA2

These are the airline companies currently operating at the KLIA2 airport.

Check the flight schedule at the KLIA2 with Check Flight Status tool.

Malindo Air at Malaysia Airport KLIA2

Malindo Air's Crew
Malindo Air Crew
Malindo Air at the KLIA2Malindo Air

Malindo Air at the KLIA2 information

Malindo Air's check-in counters at the KLIA2


Baggage Information

Q. How much is the free baggage allowance?

For domestic sector all baggage allowance 15kg. For passenger travelling business class domestic sector all baggage allowance 40kg

For international sector baggage allowance as below:

India

Destination Economy Class Business Class
TRZ 30kg 40kg
DEL 20kg 40kg
BOM 20kg 40kg
COK 30kg 40kg
AMD 20kg 40kg

Thailand

Destination Economy Class Business Class
DMK 20kg 40kg

Indonesia

Destination Economy Class Business Class
DPS 20kg 40kg
CGK 20kg 40kg
BTH 20kg 20kg

BTH Depart from Subang Operate ATR fleet

Bangladesh

Destination Economy Class Business Class
DAC 30kg 40kg
CAP 30kg 40kg

Q. How much do I need to pay to add on more baggage / what's the maximum weight?

For prepaid baggage, the maximum weight per-passenger is 20kg.

Type +5kg +10kg
Applied for International for INDIA, BANGLADESH & THAILAND departing from KLIA2, Boeing fleet 5kg (MYR60) 10kg (MYR120)
Applied to Domestic Sector departing from KLIA2, Boeing Fleet 5kg (MYR40) 10kg (MYR80)
International and domestic departing from Skypark Subang, ATR Fleet 5kg (MYR60) 10kg (MYR120)

Type +15kg +20kg
Applied for International for INDIA, BANGLADESH & THAILAND departing from KLIA2, Boeing fleet 15kg (MYR180) 20kg (MYR240)
Applied to Domestic Sector departing from KLIA2, Boeing Fleet 15kg (MYR120) 20kg (MYR160)
International and domestic departing from Skypark Subang, ATR Fleet 15kg (MYR180) 20kg (MYR240)

Q. Can I combine my baggage allowance if I'm travelling with a partner?

Yes, if in the same booking PNR's. No, if not in the same PNR's.

Q. What the maximum weights for hand carry?

Maximum weights for hand carry is 7kg With Dimention of 30cm height x40cm length x30cm width.

Q. Does infant entitled for baggage allowance (infant without seat)?

Infant are not entitled for baggage allowance.

Q. Does infant entitled for baggage allowance (infant with seat)?

Yes, subject to travel destination.

Q. Does infant entitled for baggage allowance (infant with seat)?

Yes, subject to travel destination.

Q. Is there any allowance for sports equipment? How much it cost for excess?

No, Sports equipment is inclusive in your free baggage allowance, any excess may applied.

  • Boeing - MYR15 (Departing from KLIA2)
  • Boeing - MYR25 (Departing from KLIA2, applied to International India, Bangladesh and Thailand)
  • ATR - MYR25 (Departing from Skypark Subang)

Q. What sports equipment is not allowed to be checked-in?

Due to the large size and handling complexities of some sporting equipment which cannot be accommodated. Through the airport baggage system or within the aircraft cargo hold, Malindo Air does not accept the following equipment:

*hang gliders, *sails, *kayaks, canoes and oars, *pole vaults, *javelins

Q. What items are prohibited in checked in baggage?

The following items are prohibited in your baggage whether it is checked in or not:

Explosives, gases, flammable liquids, reactive substances, oxidizers and organic peroxides, toxic or infectious substances, radioactive material, corrosives, and vehicle fuel system components which contain fuel, guns, firearms, ammunition and weapons including replicas, items with internal combustion engines is not allowed to be carried in any baggage.

Please take note that any sharp objects in checked-in baggage should be securely wrapped to prevent injury to screeners and handling personnel.

Q. Can I bring my diving equipment?

Yes, you can. Sports Equipment Fee is applicable to Surfboards, Snowboards, Bicycles, Scuba, Cricket, Golf and Snow skiing gears.

Any other sporting equipment (that is not stated earlier) is accepted as part of the baggage allowance.

Please note the acceptance of Diving Equipment based on the above is conditional upon you fulfilling the following:

  • Diving tank MUST NOT CONTAIN ANY AIR, AND THE TANK VALVE MUST BE FULLY OPENED. Otherwise, it becomes a dangerous and prohibited item.
  • To adhere to the definition of Diving tank and its contents as provided below.To adhere to the handling procedure highlighted below.
  • To adhere to the handling procedure highlighted below.

DEFINITION OF A DIVING TANK AND ITS CONTENTS
Diving Tank/Aqualung/Air Tank

This is an aluminium tank made to contain compressed air. It is meant only for leisure diving. It contains air and not oxygen. There is only 1 valve and when turning anti clockwise (pressure gauge reads zero), the valve is open and air escapes and the tank is empty. If there is a pressure gauge then it should read ZERO or it might also have a temperature gauge, which MUST read below 20 degrees Centigrade or 68 degrees Fahrenheit.

HANDLING PROCEDURE

Make sure the O-Ring (a rubber ring like an O on the outside of the valve) is taken out and kept by the passenger. Once the passenger has emptied the tank in the agent's presence or has confirmed to the above authorized personnel that the tank is empty, the open valve must then be taped and sealed securely, this is to act as verification that the tank was emptied and checked by staff members.

Please note that high intensity diving lamps and normal portable diving lamps (torch lights) which contains rechargeable lead acid batteries, spill able or non-spill able will not be accepted on board Malindo Air's aircraft as check-in nor as hand baggage as it comes under Dangerous Goods Regulation.

Q. Can I bring live flower pot/seeds/fruit?

Malindo Air will not accept as check-in nor as hand carry on Malindo Air's International flights, any plants or plant product, be does it plant potted in soil, plants with roots, seeds, with or without Phytosanitary Certificate from Ministry Of Agriculture or any other government bodies.

Q. Can I bring flower bouquets?

Only hand held bouquets are allowed in Malindo Air's cabin. Ensure the stem or ends of the bouquet are properly wrapped to avoid spillage of water that they are placed in. Water may cause damage to Malindo Air's aircraft and carry-on items belonging to other passengers should the bouquet be stored in the overhead locker.

Q. Can I carry large musical instrument?

Small items e.g. a guitar, violin, saxophone, these items can be taken on board as hand carry (subject to hand carry limitations on size and weight). If the instrument is bulky and heavy, accept these items under LIMITED RELEASE TAG with fragile labels and check them in as checked baggage. If the instrument is expensive or of sentimental value, please recommend to the passenger to purchase Travel Insurance coverage in the event the item is damaged. All efforts owever must be taken to ensure that the item is handled with care.