|Help for flights with D7, XJ, Z2 carrier code|
AirAsia X Premium Line
600 85 9999
9am - 6pm, GMT+8, Monday to Friday
For Telekom, Celcom, Maxis & DiGi customer at charge of RM1.95/min
|Help for other flights|
|Visit www.askairasia.com or contact AirAsia via Live Chat or e-Form.|
PT. Indonesia AirAsia (operating as Indonesia AirAsia) is a low-cost airline based in Tangerang, Indonesia.
It operates scheduled domestic, international services and is an Indonesian associate carrier of Malaysian low-fare airline AirAsia. Its main base is Soekarno-Hatta International Airport, Jakarta. Until July 2010, Indonesia Air Asia, along with many Indonesian airlines, was banned from flying to the EU due to safety concerns. However, the ban was lifted on July 2010.
Indonesia AirAsia is listed in category 1 by Indonesian Civil Aviation Authority for airline safety quality.
Cebu Pacific Air
Check the flight schedule at the KLIA2 with Check Flight Status tool.
Due to the mega size of the KLIA2 terminal, you are advised to plan and prepare sufficient time for checking in and walking to the boarding gates. The following is the estimated duration prepared by AirAsia for your consideration.
|From Drop off|
|To Q Gates||Up to 35 minutes|
|To L Gates||Up to 27 minutes|
|To P Gates||Up to 35 minutes|
|From Drop off|
|To J Gates||Up to 17 minutes|
|To K Gates||Up to 19 minutes|
|International to Domestic|
|Q/P Gates to J Gates||Up to 50 minutes|
|L Gates to K Gates||Up to 39 minutes|
|International to International|
|P Gates to Q Gates||Up to 38 minutes|
|Within L Gates||Up to 38 minutes|
|Domestic to International|
|J Gates to L Gates||Up to 38 minutes|
Note: This map is accurate at time of print and for illustration purposes only. For detailed information, please seek assistance from AirAsia's guest service staff.