On 9 May 2014, AirAsia Indonesia moved its Malaysia's operations from the Low Cost Carrier Terminal (LCCT) to the new Kuala Lumpur International Airport 2 (klia2).
The AirAsis Indonesia airline, with carrier code QZ, performs regular service routes to major cities in Indonesia like Bandung, Denpsasar, Juanda, Kuala Namu, Lombok, Pekan Baru, Soekarno, and Yogyakarta.
AirAsia Indonesia (QZ) Flight Schedule at klia2
AirAsia Indonesia
PT. Indonesia AirAsia (operating as Indonesia AirAsia) is a low-cost airline based in Tangerang, Indonesia.
It operates scheduled domestic, international services and is an Indonesian associate carrier of Malaysian low-fare airline AirAsia. Its main base is Soekarno-Hatta International Airport, Jakarta. Until July 2010, Indonesia Air Asia, along with many Indonesian airlines, was banned from flying to the EU due to safety concerns. However, the ban was lifted on July 2010.
Indonesia AirAsia is listed in category 1 by Indonesian Civil Aviation Authority for airline safety quality.
Departure Process from klia2
The departure process from klia2 airport involves 3 simple steps namely self check-in, dropping luggage, and boarding your flight. Read Airasia Baggage Information before packing your luggage.
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1. Check-in
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2. Check-in Luggage
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Kiosk Check-in
Do you have check-in baggage? |
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Baggage Drop at Row T, U, V |
Proceed to board flight |
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3. Board Flight
Check departure flight status |
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Is your flight domestic or international? |
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Domestic Flight Review passenger flow |
International Flight Review passenger flow |
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Security Check |
Document Check |
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Boarding Gate |
Immigration Check |
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Security Check |
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Boarding Gate |
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AirAsia Baggage Drop / Check-in Counters at klia2
- Row T, U, V: Baggage Drop
- Row Y: Check-in
- Row X: Business Class, Premium Flex, ATM, WPUA, Payment Counter
Arrival Process to klia2 (International Flight)
If you boarded an International AirAsia's flight, you will be landed at the International Piers (Pier L, Pier P or Pier Q) at klia2. Following is a simple process flow and you can read more about International arrival process flow.
International Flight Check arrival flight status |
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Land at klia2 |
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Immigration Check |
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Baggage Reclaim |
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Customs Check |
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Do you have another flight? |
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Proceed to Departure Hall to check in for next flight |
Proceed to Transportation Hub for transport to city |
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Arrival Process to klia2 (Domestic Flight)
If you boarded an Domestic AirAsia's flight, you will be landed at the Domestic Piers (Pier J, or Pier K) at klia2. Following is a simple process flow and you can read more about Domestic arrival process flow.
Domestic Flight Check arrival flight status |
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Land at klia2 |
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Baggage Reclaim |
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Do you have another flight? |
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Proceed to Departure Hall to check in for next flight |
Proceed to Transportation Hub for transport to city |
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Fly-Thru, Connecting via klia2 Guide
If you are in transit and have a connecting flight at klia2, proceed to the respective Transfer Hall to collect your boarding pass and board the next connecting flight.
International Flight Check arrival flight status |
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Land at klia2 Check departure flight status |
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Transfer Hall Review transfer process at klia2 |
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From International Flight to International Flight |
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Security Check |
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Boarding Gate Closes 20 mins before departure |
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Domestic Flight check arrival flight status |
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Land at klia2 Check departure flight status |
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Transfer Hall Review transfer process at klia2 |
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From Domestic Flight to International Flight |
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Immigration Check |
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Security Check |
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Boarding Gate Closes 20 mins before departure |
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Getting around klia2 Terminal
Due to the mega size of the klia2 terminal, you are advised to plan and prepare sufficient time for checking in and walking to the boarding gates. The following is the klia2 layout plan for your review.
Contact AirAsia at klia2
AirAsia announced its new office christened RedQ, short for RedQuarters, near the klia2 terminal in late 2016. The RedQ is located roughly 10 minutes away from klia2. The 18,000sqm office space is home to over 2,000 of AirAsia's staff.
| Contact AirAsia | |
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| Website | www.airasia.com |
| Online Help | www.airasia.com/ask |
| AirAsia on Facebook | |
| Help for flights with D7, XJ, Z2 carrier code | |
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AirAsia X Premium Line 600 85 9999 9am - 6pm, GMT+8, Monday to Friday |
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| Help for other flights | |
| Visit www.askairasia.com or contact AirAsia via Live Chat or e-Form. | |
